Search results

  1. Coldair

    is Ken still involved with BI?

    it's been 2 days since I heard back from support and I don't know if I am being considered a PITA or what. BI crashed during an update and crashed again on 9-6 and I still can't get it resolved
  2. Coldair

    I need a little help figuring out what went wrong with todays update

    it looked like it was going well than it crashed and this became my desktop I have tried everything I can to get the desktop back. cold reboot, reboot network etc any ideas?
  3. Coldair

    how do I fix "Abandoning deadlocked decoder thread 18 310 0"

    and is this what is causing my cameras to go off and back on at random times? 1 8/24/2026 11:41:18.868 AM Cat2 Signal: network retry 0 8/24/2026 11:41:30.600 AM FD210 Signal: main stream loss 1 8/24/2026 11:41:30.600 AM FD210...
  4. Coldair

    what is your yearly renewal costs?

    mine is for one pc Download invoice Download receipt Receipt from Perspective Software LLC $199.95 Paid April 14, 2026 and I got this for the other machine here Receipt from PERSPECTIVE SOFTWARE LLC $44.95 Paid August 6, 2026 so what are you paying?
  5. Coldair

    I would like to thank DuckDuckgo for making me human again

    As Chrome , aws keep saying I am no longer human and will not allow me to log in
  6. Coldair

    Andy I need your help picking a good camera to replace a hikvision camera with the dying dome

    its a NSC-278-DMZF1 that sits above the back door and looks at the back stairs and i would like to see what is out there as we are loaded with Bears, panthers and coyotes. the existing camera is a dome that has yellowed but it really does not see well in the dark. what do you recommned ...
  7. Coldair

    how can I renew a priority maintenance renewal with paypal?

    inquiring minds need to know i have a great distrust into entering my CC on small websites
  8. Coldair

    I really screwed up and opened an email that looks like I have been hacked

    the email looked like my monthly social security statement but when I clicked the link it installed an access program, than put the email in the trash. I shut down this PC, jumped on my mackbook and went to the router and it would not let me in. shut down and rebooted, I was able to login but it...
  9. Coldair

    does anyone make a high output multi port POE injector?

    I have 4 cameras on one side of my driveway and 5 cameras on the other side with a netgear 8 port POE (GS108pp) switch on each side with their own home run to the main switch 230 feet away. one switch has a high output injector (Cudy POE400 90W Gigabit Ultra PoE++ Injector Adapter) powering a...
  10. Coldair

    how can I get my camera alerts in my desktop back on all my cameras ?

    what I used to have what I now have on 6 cameras, no saved alerts for those cameras , I used to select alert view on camera and click on a camera and I could scroll through them by day and search through the time for an event and now that no longer works
  11. Coldair

    I have lost the alerts on 7 of my 19 cameras how do I get them back

    there is room on my hard drive for them and I have tried rebuilding the data files but still no bueno. I tried rolling back the updates to the most recent safe one but still no new alerts. on the brightside I stumbled across the repair that has my auto tracking camera working again
  12. Coldair

    Tried to update my Hikvision DS-2DF8C842IXS-AELW firmware and I got file is unverified when trying to install it

    I have trying for months to get the camera to auto track again and when I saw the new firmware came out i thought I had it licked but I get that error, any ideas? I have this firmware V5.5.801 build 210628 and the new one listed is Firmware_V5.8.7_250225 I would love to get this one to...
  13. Coldair

    did the install of version 666 just start?

    is this why my screen went black with just the blue iris settings page up?
  14. Coldair

    Cameras are turning whiting out in night mode. replace cam or domes

    have at least 3 cameras that white out when in night mode and the ir lights come on? I tried cleaning the dome but that made no difference at all soI am thinking there it must have to do with the dome itself even if it looks perfect. I saw an old post where they changed the dome but that was 5...
  15. Coldair

    need help with choosing the correct firmware

    I keep getting warnings from Avast and Malwarebytes that some of my Dahua cameras need updating because they maybe subject to being easily hacked so here goes the list System VersionV2.800.15OG004.0.R, Build Date: 2020-10-19 WEB VersionV3.2.1.948164 ONVIF Version19.12(V2.7.0.907196) S/N...
  16. Coldair

    what camera to replace my bullet cam. the distance from the pole to the house is 101 feet

    I have had 2 bullet cams fail I think from our harsh Florida weather and I guess I need to do a better job of sealing the camera so no rain can get in it. I would like something like a speed dome that can see humans and animals and give alerts we have had bears, panthers and those pain in the...
  17. Coldair

    what is the trick for getting rid of To use this function, please download and install the plug-in.Click here to download

    I emptied cache and history but this keeps coming back and I think it is not allowing me to make changes in my Dahua camera settings
  18. Coldair

    what made my PZT controls stop working in UI3 after some of the most recent updates

    PZT works in the desktop app but not in UI3?
  19. Coldair

    is tailscale safter than a VPN?

    I still haven't been able to use my cameras on the WAN since my port forwarding went down, I tried NGrok but that does not stay up for me. I have a 1.2 gig comcast business class with a dedicated IP
  20. Coldair

    what is the Dahua camera that would replace this Hikvision speed dome DS-2DF8C842IXS-AELW?

    Recent advents have led two of my neighbors to ask me for a supplier of these cameras
  21. Coldair

    can anyone make out this plate? my elderly neighbors just got conned into putting the chip from their CC into the mailbox so that the fake cop could a

    now to figure out how to upload the video I get a this file is too large
  22. Coldair

    what is the correct firmware for my DS-2DF8C842IXS-AELW? it does not do auto tracking anymore

    it was a camera from B&H but the last time I asked I was given a snotty reply I have version V5.5.801 build 210628 and I am hoping an update will fix that
  23. Coldair

    Happy New Year Andy !!! any New Year sales on bullet cams?

    I need to replace one the lighting got. it looks back at the house from approximately 80 feet away. audio and motion alarm would be great so we can get a heads up on our bears
  24. Coldair

    Why would eset place these blue iris files in quarantine?

    could this be what is stopping my speed dome from auto tracking or stopping me from accessing BI from the WAN?
  25. Coldair

    is there a way to delete or move videos automaticly but keeping the most current days recordings ? or I was watching Booboo when my hard drive filled

    up and deleted all the nicer videos of BooBoo looking for his picnic basket. soI was thinking it would be better to delete say a TB of the oldest files a day instead of all 7tb
  26. Coldair

    can the firmware on a Hikvision DS-2DF8C842IXS-AELW be reinstalled if I mess it up in my attempt to get my autotracking to work again?

    for some reason dumb reason it stopped back in late June and I can't get it to autotrack again. I was thinking about resetting my camera back to factory and reinstalling the firmware.
  27. Coldair

    adding a new camera and one of my other cameras gets the same IP

    I initialized the new camera than changed the camera's IP in the camera's GUI. opened and close the camera in browser window than I add it to BI., when I search for it than add it and close the bi and reopen it I get the new IP on an existing camera and the new camera