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  1. StewartM

    Custom Hik-Connect server?

    Not sure I understand exactly what you are trying to achieve. What is your current setup? If you asking if you can enter your own personal server into the Server IP field then no, it won't work. There are 3rd party apps which will work with Cloud P2P.
  2. StewartM

    which poe for ds-2cd2343g0-i ?

    Any Micro SD/SDHC/SDXC card up to 128GB should be fine. It's worth checking your camera is not a grey market import first. Check the serial number doesn't have CCCH in it.
  3. StewartM

    Hikvision Smart Events support

    I don't know the answer to that. Are you able to return the camera? If you purchase the NVR you might find you still don't have the capabilities. One option is to use a software solution like Blue Iris.
  4. StewartM

    which poe for ds-2cd2343g0-i ?

    The power requirements for your camera are: Any PoE injector compatible with the IEEE802.3af Standard will not damage your camera. Both of the above meet that standard. Keep the transmission range less than 100M.
  5. StewartM

    Hikvision camera wont show link/communication (at the switch)

    Have you tried connecting a laptop to the switch and running Hikvision's SADP tool? Tools - Download - Hikvision
  6. StewartM

    Hikvision Smart Events support

    The easiest way is to query the camera directly. Modify the IP address below then in a browser, paste the URL: http://192.168.1.xx/ISAPI/Smart/capabilities It should return something similar to the below. Share your result with us.
  7. StewartM

    Hikvision Smart Events support

    Have you tried using IE11 to view the camera's web interface? It's possible these features are not included on your camera model. Datasheet for the HWI-T220: https://www.hi-watch.eu/images/PMSImages/tblproduct/downloads/2019/Datasheet%20of%20HWI-T220_20180131.pdf The HiWatch user manual does...
  8. StewartM

    which poe for ds-2cd2343g0-i ?

    I can't speak to the reliability of all the ones you listed above other than the Tenda and the TP-Link (TL-POE150S). Either one of those I'd recommend.
  9. StewartM

    DS-2CD2732F-IS makes a thumping sound on audio during daylight operation, not at night

    Are you able to change the audio compression via the webGUI? If it's an option, try switch between G.711 / G.726. As a last resort it may be worth trying a separate power source.
  10. StewartM

    DS-2CD2732F-IS makes a thumping sound on audio during daylight operation, not at night

    The firmware is fairly old. I suggest you upgrade the firmware first. 3M P IP66 Network IR Dome Camera US version only! Re: alastairstevenson's post below.
  11. StewartM

    which poe for ds-2cd2343g0-i ?

    We have used these at many sites and haven't had an issue to date: Tenda PoE15F 10/100Mbps PoE Injector-Tenda-South Africa You can search Amazon in the UK with the model number for pricing. In the US you can find these on Newegg with the same model number but they are unbranded.
  12. StewartM

    Hikvision camera wont show link/communication (at the switch)

    Do you have a PoE injector you could use to narrow the problem down with?
  13. StewartM

    Hikvision DS-4420IW-D - no URL access (error 405 no access)

    Great to hear it worked, it slipped my mind to tell you to reboot.
  14. StewartM

    Hikvision DS-2CD3145F-IS Firmware upgrade need help

    The Chinese version of the camera is best left alone if it's stable. If you look on Ebay, Alibaba and various other sites they warn you not to attempt a firmware upgrade. I assume you run the risk of bricking the camera. Do you just want to change the language?
  15. StewartM

    Hikvision DS-2CD2155FWD-I line cross testing help

    Glad you came right.
  16. StewartM

    DS-2CD2732F-IS makes a thumping sound on audio during daylight operation, not at night

    Is the device powered via a PoE injector or NVR?
  17. StewartM

    DS-KB6403-WIP doorbell setup for ivms-4200

    If you want to remote view the camera outside of your LAN, you need a Hik-Connect account to get it working in iVMS-4200. What have you done so far?
  18. StewartM

    Streaming IP camera images from NVR for Hikvision

    To narrow the issue down, on the NVR have you enabled ONVIF and added a user? Also check RTSP is allowed under Security Service.
  19. StewartM

    Hikvision DS-2CD2155FWD-I line cross testing help

    In IE11, login to the camera. In Configuration>Local make sure Rules is enabled. That will enable the tracking boxes in live view. I recommend you update the DS-2CD2155FWD-I firmware too. You can find the latest version here: DOWNLOAD EU PORTAL There are several improvements in the latest...
  20. StewartM

    Hikvision DS-4420IW-D - no URL access (error 405 no access)

    Hi Texel, no promises but let's try force enable CGI. Provided you have the admin user login details try the following: Add the Restlet Client to your Chrome browser. Open Chrome and navigate here: Restlet Client - REST API Testing Once it's installed, click the blue 'R' icon to the right of the...
  21. StewartM

    Remote camera configuration without nvr?

    Firmware up to date? Might be an issue with blocked ports. I'll separate one of my cameras and get back to you.
  22. StewartM

    Remote camera configuration without nvr?

    It will still work, you don't need an NVR. I used it in my example because it's all I had to demonstrate with. Try the instructions above with iVMS. Keep us posted.
  23. StewartM

    Remote camera configuration without nvr?

    Yes, iVMS-4200 allows this option. Login with your Hik-Connect account here: Once it's added:
  24. StewartM

    Should I be concerned about these temperatures?

    For the DS-2CD2032-I: Not a concern at present temps, but keep an eye on them.
  25. StewartM

    Hikvision DS-4420IW-D - no URL access (error 405 no access)

    It might be in a different location in the config menu. Is the webGUI in Chinese? If so, have you tried loading iVMS-4200 on a PC and configuring the camera from there? It should allow you to configure the camera in English. I believe in older firmware CGI was enabled by default. This works for...
  26. StewartM

    POE+ Injectors

    We haven't had any issues with these (30W max): Tenda PoE30G-AT PoE Injector delivers up to 30W output power per port-Tenda-All For Better NetWorking The DS-2DE4225IW-DE has a power consumption Max.: 18 W (Max. 7 W for IR) according to the specs. Cost around 20 quid.
  27. StewartM

    DS-2CD2383GO-I

    I have the DS-7616NI-K2/16P and cameras on 5.5.83, all good. My NVR is on v3.4.99. What is your NVR firmware currently on Frank?
  28. StewartM

    Hikvision DS-4420IW-D - no URL access (error 405 no access)

    Check you have a user added in the Integration Protocol>CGI
  29. StewartM

    Hikvision DS-2CD2055FWD-I not working

    Have you tried a reset? Remove the plate on the underside, hold the button down with the Ethernet cable unplugged. Attach the cable while still pressing the button down, and wait 10 secs before you release it. Try SADP after that.
  30. StewartM

    S*** Connect.. I mean HIK Connect

    Use IE11 and connect to the web-GUI of the NVR. Try upgrade via Configuration>Maintenance Check here for the latest version of your NVR firmware. Check here for the latest version of your camera firmware.
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