I have 6 different servers that I will be doing. 2 have had issues and I don't know why. The issue is when I go into camera settings. The font has changed on those 2, and the font is too big for the box that the camera settings opens up to. Sometimes, it is okay, but other times it is not. I have never had an issue like this with BI 4 or BI 5. Is there something I'm doing wrong with the uninstall and install process? I'm a little frustrated with this. Thanks.
What is the best way to install BI 6?
- Thread starter ingeborgdot
- Start date
Are you accessing the servers via RDP?
See the link below for some additional info
See the link below for some additional info
Yes, remote over Tailscale. I went to the link. No fix yet though. I just did an install and an uninstall with another server. From the remote PC I'm using now, everything appears to be fine. So, maybe my method of installation works better the way I did this install.
But a previous install on another PC isn't quite working as well. It is too small in scale. They type of install was to uninstall V5 before installing V6 is what someone had told me to do. That install method has caused problems.
The install method that has been working with seemingly no issues, at least not yet, is where I install V6 before I uninstall V5. Maybe just a coincidence but that method of uninstalling V5 first, isn't working properly.
But a previous install on another PC isn't quite working as well. It is too small in scale. They type of install was to uninstall V5 before installing V6 is what someone had told me to do. That install method has caused problems.
The install method that has been working with seemingly no issues, at least not yet, is where I install V6 before I uninstall V5. Maybe just a coincidence but that method of uninstalling V5 first, isn't working properly.
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I wouldn't uninstall. Just download the new copy and then it'll take over the old install. Everything seems to fine.
Where I struggle is the maintenance contract update. Perspective software sends me what looks like a link, I try to cut and paste it into my BlueIris as requested and it simply does not work. Frustrating.
Where I struggle is the maintenance contract update. Perspective software sends me what looks like a link, I try to cut and paste it into my BlueIris as requested and it simply does not work. Frustrating.
This is exactly what I got from support.
1. Export settings from Settings > About and write down your license key
2. Uninstall the installed version
3. Download and run install to c:\program files\blue iris
4. Launch the console
That method doesn't work for me.
1. Export settings from Settings > About and write down your license key
2. Uninstall the installed version
3. Download and run install to c:\program files\blue iris
4. Launch the console
That method doesn't work for me.
I upgraded to BI 6 tonight using Remote Desktop protocol, but fully within my home LAN.
I actually followed the instructions from @ingeborgdot in the preceding post.
Biggest issue I had was, I had to re-enable the "Run BI as a Service" option in Settings / Startup.
I actually followed the instructions from @ingeborgdot in the preceding post.
Biggest issue I had was, I had to re-enable the "Run BI as a Service" option in Settings / Startup.
Yes, I forgot to mention that, but it was a pretty easy fix to enable it again.
That is the procedure that is giving me problems. On the servers I uninstalled BI 5 first, it has messed up the fonts on remote access. If I left BI 5 installed and uninstalled after BI 6 was installed, I haven't had any issues.
Sounds like this is bad advice then. It worked for me using headless install and UltraVNC
bob2701
Known around here
Upgraded my system last week without incident. Downloaded version 6 and ran the installer without removing version 5 first. Checked the box for Run as Service and all good.
I tried the same thing with my daughter's system today and I get an error "Service and Console version must match". It worked until I clicked on "Run as Windows service".
Not sure where to go from here......
I tried the same thing with my daughter's system today and I get an error "Service and Console version must match". It worked until I clicked on "Run as Windows service".
Not sure where to go from here......