Recent content by ingeborgdot

  1. I

    Version 6

    Well, it just fixed itself. The font is now the right size and readable. Weird.
  2. I

    Version 6

    Windows 11 in the actual OS.
  3. I

    Version 6

    I installed the BI 6 on 2 different servers now. One is fine, the other has and issue with camera settings and font. I don't know what happened and have never had an issue like this. I'll attach a screen shot so you can see what I"m talking about. The font is way to big and is totally different...
  4. I

    No more alerts??????!!!!

    My alerts work now, because I add the 00000 in the second space, but if I go in and do the find/inspect it takes the 00000 away in the second spot and the alerts no longer work. Weird. Well, at least I have a work around.
  5. I

    Auto Pay and switching to a new card

    I did get an email and it is now taken care of. Thanks.
  6. I

    No more alerts??????!!!!

    Well, that is what I have is a new PC with a fresh install of W11.
  7. I

    Auto Pay and switching to a new card

    I am switching to a new CC for my auto renewal for BI. Is the only way to change my CC to my new one to contact BI? Am I missing an address I can go to and fix this issue? Thanks.
  8. I

    No more alerts??????!!!!

    Well, after going through all the work to factory reset one of the cameras and get all the settings back to where they were before manually, nothing changed. It still doesn't give my the 00000 00000. It only gives me the 00000 and the other space is blank. I just manually fill all of them in...
  9. I

    No more alerts??????!!!!

    No, I have not done anything like that. I didn't change any settings that would or should have affected anything.
  10. I

    No more alerts??????!!!!

    Not yet. I've had the camera for 4 years and this is the first time it has happened. Why would it happen now?
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    IVS rule not functioning

    I have the older cameras with the older GUI and I have this issue.
  12. I

    No more alerts??????!!!!

    Does anyone know why the 00000 disappears when I perform a find/inspect in the video/configure tab?
  13. I

    No more alerts??????!!!!

    Wow. We'll see if that works, but it appears like you said. The only camera that appears to work is the one that had the 00000 in both spaces. Why did this happen? Weird. Thanks, Keizer, I love you, man.
  14. I

    No more alerts??????!!!!

    Does someone have the settings for the trigger tab? I didn't change anything that I know of, but I just want to make sure something didn't happen to change with the update.
  15. I

    No more alerts??????!!!!

    I guess it should not say that the alerts don't work, because when I do a trigger they make their sounds and alert. What i should say is that all cameras no longer trigger other than one. One camera still triggers and I get my specific time frame when it triggers. The other 8 cameras don't. On...
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