I've used about 4 different NVRs on v5 NEXT interface.... including a demoNVR5xx-XIPRO with Wizseek.
Your face database size shows 0M/0M available. Somethings wrong with reading the internal m.2 SSD. (The 5 series with on board AI processing have an SSD on the motherboard, in conjunction with the HDDs).
Your whole NVR looks like it needs to be reset and re-installed.
That's not a valid suggestion as a response to seeing the SMART data that indicates that a small part of the HDD surface has an imperfection.
All it does is to clear the tables that point to where data is stored on the disc, it will do nothing to change the fact that a few sectors have been listed as out of use.
In reality, 52 re-allocated sectors is a very small number, what's important is to monitor it, and the various other SMART error attributes to see if it changes over time.
Any steady or rapid increase may suggest a failing HDD, that should be replaced.
If it's stable the HDD should still provide reliable service.
@bigredfish What does the reallocated sector count now show after the format?
YES-Playback issues have resolved. (Target video and Event Video, VMD IVS)
YES- Face database - was able to create. Will have to wait for targets to test
NO- AI Report- No change. No results under VMD (which does have records)
So while I need more targets to fully test, it looks like the reformat did the trick on most of the issues. Never had that happen before in my 12+ years of messing with these.
Cold front came through last night so many of the old folks may not be out this morning.
I'll have to brave the elements, bundle up in 3 layers of winter clothes and a jug of hot coffee and go walk back and forth in front of the camera (its a brutal 44 degrees F this morning )
I just realised - I'd made the assumption that the reformat suggestion was about dealing with the SMART data showing reallocated sectors, as opposed to some logical inconsistency in the file structures on the HDD causing the playback issues.
Dohh!