EmpireTech NVR / 5442 S3 Cams - Webplugin Not Functioning in Edge Browser

H. Swanson

H. Swanson

Pulling my weight
Nov 3, 2023
185
131
Tennessee
NVR8CH-8P-2AI and 5442 S3 cameras

Just recently, my Edge browser can't use the webplugin properly to render video images. This happens both in the NVR and the 5442 cams. It just shows a white box where the live images need to show up. If I uninstall the webplugin, then the images render just fine but I can't take advantage of the extra functionality without the plugin. Anyone else have this issue?

I tried Pale Moon and hated it. Using IE, the UI is unusable...I can post screenshots if you want.

Edge worked fantastically for so long. I'm wondering if it's a pervasive issue or just applying to me. Any ideas?
 
Someone else had a similar issue today. Likely FW update

he switch to Edge in IE mode and it works.

Thats what I use on 90% of my Dahua stuff now
 
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I switched to Brave. I learned from another poster that you just have to close the plugin message even though it's installed. Still not perfect because certain functions don't work 100%
 
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There are 3 threads on this.

As I mention in this thread, I think something has changed somewhere and we are going to see more of this.
bigredfish

Post in thread 'IPC-T54IR-ZE-S3 and WEB5 SW Issues'

Yep something obviously changed, and it occurred when I installed the new latest FW for the Triple Lens cam.
This is the FW that supposedly has the new gee-wiz Xinghan Large scale AI model.

I anticipate we're going to see more of this popping up in the forum
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It appears to either be a change/update to IE or the latest plugin from Dahua.
 
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H. Swanson said:
I tried Pale Moon and hated it. Using IE, the UI is unusable...I can post screenshots if you want.

Edge worked fantastically for so long. I'm wondering if it's a pervasive issue or just applying to me. Any ideas?
Click to expand...
Interesting how many posts you've made (if my memory is working properly) about your intense hatred for Internet Exploer. Funny how it works for me and not you. Microsoft Edge sucks big time and has since the day it was dumped onto the public by Microsoft.

So . . . it's mostly you. :)
 
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Edge may suck, I only use it for accessing the NVR and cameras, nothing else. I typically use it in IE Mode

The above problem is new and it is affecting multiple users.
It effects both Edge in IE mode and plain IE
 
bigredfish said:
Edge may suck, I only use it for accessing the NVR and cameras, nothing else. I typically use it in IE Mode

The above problem is new and it is affecting multiple users.
It effects both Edge in IE mode and plain IE
Click to expand...
Internet Explorer is working 100% fine on my computer. I'll post further if something starts happening with my computer. Pale Moon works too! And I'm not about to voluntarily open Microsoft Edge in Internet Explorer mode since I know it won't work properly with Dahua software and cameras on my computer.
 
StevenFromTexas said:
Interesting how many posts you've made (if my memory is working properly) about your intense hatred for Internet Exploer. Funny how it works for me and not you. Microsoft Edge sucks big time and has since the day it was dumped onto the public by Microsoft.

So . . . it's mostly you. :)
Click to expand...
Perhaps. This is what Edge in IE Mode looks like for me. Does that look usable to you? No matter how much I zoom in and out, it's the same terrible UI where the playback area blocks the checkmarks to the right.

1759097109756.png
 
H. Swanson said:
Perhaps. This is what Edge in IE Mode looks like for me. Does that look usable to you? No matter how much I zoom in and out, it's the same terrible UI where the playback area blocks the checkmarks to the right.

View attachment 228887
Click to expand...
Sorry about your Microsoft Edge problem. How about you face reality and quit using it! :banghead:
 
StevenFromTexas said:
Internet Explorer is working 100% fine on my computer. I'll post further if something starts happening with my computer. Pale Moon works too! And I'm not about to voluntarily open Microsoft Edge in Internet Explorer mode since I know it won't work properly with Dahua software and cameras on my computer.
Click to expand...

It’s something new. Last week or so and it has to do with installing the latest Dahua plugin in conjunction with IE

I’ve been using Edge in IE mode for years on a variety of systems. I also use plain IE as well as Pale Moon.

Edge isn’t the problem
Their us no difference in using IE vs Edge in IE mode. They are identical

It may be unique to Win 11
 
H. Swanson said:
Perhaps. This is what Edge in IE Mode looks like for me. Does that look usable to you? No matter how much I zoom in and out, it's the same terrible UI where the playback area blocks the checkmarks to the right.

View attachment 228887
Click to expand...

That’s an entirely different issue and has to do with display settings
 
Many dont't know that without using IE (or Edge in IE mode) you are not seeing certain controls, especially in the NVR

Example
Look at bottom left and see the lack of controls on some browsers. This isnt new

IE -Edge in IE mode
IE.jpg IEMode.jpg


Edge plain
Edge-plain.jpg


Chrome missing controls
chrome.jpg

Pale Moon missing controls
palemoon.jpg

Firefox missing controls
firefox.jpg
 
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Anyway, the Current New Problem experienced by 4 members so far all within a few days of each other is related to
Windows 11, possible new Dahua plugin
Fucks up across ALL browsers.
Its specific to the latest UI WEB5

Its an interaction between the plugin and Windows 11 it appears but I'm still troubleshooting.

It is reproducible by reinstalling the plug in

pluginprob1.jpg

C

Thread 'IPC-T54IR-ZE-S3 and WEB5 SW Issues'

I have owned 7 of the above cameras for a couple of years now and each one was setup on a Windows 10 PC. No real issues on this PC.

Recently I decided I would start editing Camera settings, rules, etc. on a Windows 11 PC and while I had no problems with the settings I was not able to get a view of the camera stream. In fact the stream window was blank.
I confirmed that the WebSocketServer.exe was installed and running. I decided to uninstall both WebSocketServer.exe and WebSocketServer23450.exe, reboot the PC and cameras and much to my surprise the video stream worked...
 
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The NEW Problem seems to be specific to the latest Dahua Camera WEB5 UI
 
there is another possibility.

on modern (UI5) cams webplugin is not a webplugin any more.
Modern browsers from many years don't support any web plugins..
the only browser who have any support is old Internet Explorer (using ActiveX technology).

on modern browsers webplugin is done as Windows web service.
it runs in background and works as a web server / proxy server on your local addresss (http://localhost:some_high_port_number).
it converts RTSP web streams from camera/NVRs on the fly to the format accepted by modern web browsers.

camera/NVR UI5 web interface detects it and switch to mode, where web service proxy is used. If it not work, you have empty video player boxes..

Maybe some Windows security updates blocked that web service? Or any update to Windows firewall (defender) blocked access to it?

Microsoft non stop sends windows/firewall updates...
 
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