Restart after unexpected shutdown

inline6

Getting the hang of it
Nov 18, 2019
38
31
canada
Strange situation going on for months.
System restarts twice a day following the shift from Night profile to daytime profile and back again, on the BI server.
Not sure if the service goes down too.
Wondered why so close to the same time and determined it was following the civic twilight/sunrise time.
Happening for the last 5 updates at least ( or more)
 

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I am old and can not read your screen shots. Cut and past the section of the BI log file into a post.
What parameters are you changing between the day and night profile ?
What version of BI are you using ?
any information in the Windows event viewer at around the time of problem?
Any information in the BI log file ?
 
Strange situation going on for months.
System restarts twice a day following the shift from Night profile to daytime profile and back again, on the BI server.
Not sure if the service goes down too.
Wondered why so close to the same time and determined it was following the civic twilight/sunrise time.
Happening for the last 5 updates at least ( or more)
Read the 4th & 5th lines from the bottom of those logs, they are giving you clues and solutions. You need to do as they suggest. Read the help file subject area of Administration.
 
Next time use the snipping tool that's built in to Windows to take screen captures, not your cell phone.
 
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Apologies for the noob cell pics. I read the Admin section and read it again. The instructions in the manual are for the initial setup and have no effect after the fact.( The incorrect settings stick like a barnacle)
I UNCHECKED the ' RUN AS A WINDOW SERVICE' , rebooted, and THEN followed the instructions. Works like a charm now.
Thanks to all for leading me in the right direction.
I hope this post finds the next guy that charges ahead without studying first.
 
We were supposed to Study? <---Johnny ClicknCrash
 
  • Haha
Reactions: sebastiantombs
Apologies for the noob cell pics. I read the Admin section and read it again. The instructions in the manual are for the initial setup and have no effect after the fact.( The incorrect settings stick like a barnacle)
I UNCHECKED the ' RUN AS A WINDOW SERVICE' , rebooted, and THEN followed the instructions. Works like a charm now.
Thanks to all for leading me in the right direction.
I hope this post finds the next guy that charges ahead without studying first.
there is lots of good info in the BI help file that is.....well.....helpful. ;)