Blue Iris remote access server down?

[Thisisacamera]

IS the Blue Iris remote server down? I have lost connection via the iphone app.

I ran the remote access wizard and I get this:



What do people do when it is down? Is there a work around or a more stable option.

This is the third time this has happened to me.

 

[alastairstevenson]

This is the third time this has happened to me.

Has your public IP address changed?
How did you fix it last time?

 

[aristobrat]

I ran the remote access wizard and I get this:

I don't think that Remote Access Wizard uses any Blue Iris servers to perform that test. It looks like the wizard is doing all of the work from your BI PC.

If that test fails again, try using a third-party tool (like the one mentioned in the bottom of the wizard) to see if it's able to get through your firewall.

 

[Thisisacamera]

I left it an hour and tried again and it worked? Strange.

Perhaps it is becuase my IP address changed it takes sometime for the Blue Iris server to recognise this?

 

[aristobrat]

Perhaps it is becuase my IP address changed it takes sometime for the Blue Iris server to recognise this?

I think BI only checks every 30 minutes, so that could be!