UI3 won't switch to main stream when viewing clips

[Spooling]

Hey there;

I have a problem with one of my BI servers (running latest 6.1.3.6), where when viewing clips through UI3, it only shows the sub stream and not the main stream. If I look at the live view of each camera it switches to the main stream without issues. On my BI IOS app and through BI itself on the PC, they all switch to the main stream when viewing clips, it only appears to not switch when using UI3.

Here's the stats for nerds for one of the cameras when viewing the camera live.



And here are the stats when viewing a recorded clip.



Any insight would be appreciated! Thanks

 

[Spooling]

Ok, well, I think I'm losing my mind. I must have been playing clips at >1x and I guess it defaults to the sub stream when you play faster than regular speed.

When playing at regular speed everything appears to work fine.

 

[actran]

Look at UI settings,look at the first 2 options in my screenshot, increase the numbers. Does that help?

 

[Spooling]

yes, thank you!