UI3 app not showing video, only color bars

[dweeb]

My Blue Iris computer crashed resecntly and I had to rebuild it. No Problem, however now the Blue Iris app on my Iphone only shows color bars instead of the video. The video is working properly if I use a web brower, but not the app. I'm sure it's a user error, but I cannot figure it out. Any sugguestions.

Went from Blue Iris 5 to Blue Iris 6 when I rebuit the computer.

This happens from both ,just wifi and only cell phone service.

 

[TonyR]

When on the app is that when on your LAN via Wi-Fi or cellular (remote, not Wi-Fi) ?

 

[dweeb]

When on the app is that when on your LAN via Wi-Fi or cellular (remote, not Wi-Fi) ?

It happens on both. Appears to be possible setting on either the app, or the webserver. I'm only guessing though.

I have another site that I monitor and it works perfectly , only this site won't work properly The other site is using Blue Iris 5 though.

 

[bp2008]

I have no idea how the iOS app works internally but I would suspect a video encoder setup problem. I suggest going to your web server > advanced > Streaming 0 configure and reset that profile to defaults. Then in the iOS app make sure it is configured to use Streaming 0.

 

[dweeb]

I have no idea how the iOS app works internally but I would suspect a video encoder setup problem. I suggest going to your web server > advanced > Streaming 0 configure and reset that profile to defaults. Then in the iOS app make sure it is configured to use Streaming 0.

Thank you for the suggestions. However, that did not produce any different reults. I will keep investigating this. I do believe that is is some kind of encoding error.