Switch Synology Surveillance Station to Dahua NVR?

[blakehaas]

I’ve been on Synology Surveillance Station for a while. It works, but mobile access is inconsistent, sometimes the app loads instantly, other times it takes ~50 seconds. My setup is solid (enterprise 4TB SSD for surveillance, Tailscale VPN, 1 Gb network), so I suspect Synology’s software.

Current gear

• 4 × EmpireTech 4K Color cameras (one is the EmpireTech T180)
• Storage: enterprise 4TB SSD
• Remote: Tailscale VPN over 1 Gb

Considering

• A high-end Dahua NVR

What I’m looking for

• Fast, reliable mobile access (most usage is via phone; I’ll use the NVR UI only for deeper reviews)
• DMSS app: live view seems quick in my testing—how good is playback scrubbing and timeline navigation? Any lag or crashes?
• Overall reliability/stability of Dahua NVRs day-to-day
• Bonus: Can I add animal detection overnight on the backyard cam? The T180 only offers person detection—any Dahua/NVR-side analytics that can help?

Appreciate any real-world experiences or model recommendations.

 

[bigredfish]

Are you sure your app problem isnt something else? Apps and connectivity can be tricky to troubleshoot and I find 9 out of 10 folks who complain about the app connectivity find it to be something other than the app

I'm big on the current Dahua ecosystem, the newer NVR's are quite good and the app for me is spectacular. That said, if you're in an area wtih shit connectivity or connecting to a shit P2P server, it wont work as well and it still wont be the App's fault.

The current DMSS app now that I've learned it*, is the best version by far. (*surprising how many people blame an app until we find they havent taken the time to learn it)
Yes very quick to load cameras, and playback is very simplified being a button at the bottom of the live view. Mine loads instantaneously /or within 1 second, very quick
Scrubbing works great, choose all and use the time line (its a smaller screen than the PC so yeah its trickier than a big screen, but it works very well). Or choose just certain types of events on that same screen, very easy to use. I dont recall a single crash with this version I updated in January and I use it daily.

Dahua NVR is about as reliable as things come. I just dont even think about it.

I dont have the newest AI NVR so can't say about adding Animal detection to a camera that doesn't have it?


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[blakehaas]

Are you sure your app problem isnt something else? Apps and connectivity can be tricky to troubleshoot and I find 9 out of 10 folks who complain about the app connectivity find it to be something other than the app

I have troubleshooted the problem for a long time. This is not a mobile connectivity issue, I'm talking about on wifi with full 1gb speeds.
It's as if the session times out or something. It's just inconvenient when I want to see what's happening and I can't see any cameras and by the time it loads, everything is done.

88% of the time it works great, but the times that it fails me is the most important times.