REOLINK POE doorbell camera does not record audio on motion events

SpacecoastBill

Getting the hang of it
Jan 10, 2015
78
33
Central Florida
I have a POE REOLINK doorbell camera.

It works as expected when you push the doorbell button and it records good audio with the video.

But when motion events trigger the recording, I get no sound.

The record audio is checked in settings, and the speaker icon shows the speaker is on but still no sound. I also updated the firmware.

Seems its set up right and does record audio when you press the doorbell.

Has anyone had a similar issue?