PTZ6C4M-45X-AI

I have the same camera and have focus issues - it is blurry 8x-28x, especially in low light. I'm supposed to have a teamviewer session with Andy's engineers soon.
 
I have the same camera and have focus issues - it is blurry 8x-28x, especially in low light. I'm supposed to have a teamviewer session with Andy's engineers soon.
I haven’t that issue. Did you update the firmware? I cannot get mine to follow people/vehicles - I know it’s a setting. Hopefully, someone has a video on this camera/
 
I'm not using the acupick side of things on my camera, but with the IVS, I make a preset, then create an IVS rule for that preset, and within the IVS rule enable AutoTrack. It seems to do a good job with detection at long distances, but right now it will detect well in 1-8x, but as soon as it autotracks past 8x it drops it because of the blurry image.

Firmware and Camera is relatively new. Andy has all that info. I lean toward it maybe being a hardware issue, but the teamviewer session will let them download logs. I'm sure Andy will take care of it.

For you it sounds like you just need to figure out the acupick settings. I only care about vehicles and humans, and don't have much of a need to categorize either.
 
I haven’t that issue. Did you update the firmware? I cannot get mine to follow people/vehicles - I know it’s a setting. Hopefully, someone has a video on this camera/

Step 1
Turn off Acupick
Step 2 reboot
Step 3 set a preset
Step 4- turn on IVS and create an IVS rule for that preset and enable Autotrack for that rule. Start with 40 for a value
 
  • Like
Reactions: botics
I'm not using the acupick side of things on my camera, but with the IVS, I make a preset, then create an IVS rule for that preset, and within the IVS rule enable AutoTrack. It seems to do a good job with detection at long distances, but right now it will detect well in 1-8x, but as soon as it autotracks past 8x it drops it because of the blurry image.

Firmware and Camera is relatively new. Andy has all that info. I lean toward it maybe being a hardware issue, but the teamviewer session will let them download logs. I'm sure Andy will take care of it.

For you it sounds like you just need to figure out the acupick settings. I only care about vehicles and humans, and don't have much of a need to categorize either.
Thank you!
 
You need a preset. Once the preset (preset location the PTZ views) is created, go to AI -> IVS. Add a rule such as Tripwire or Intrusion, draw the lines or create an area, then select if you want it to only trigger for humans or vehicles, and turn on autotrack.

You can have multiple presets, and each different view (preset) can have multiple rules.

Just keep in mind that in order to autotrack, the PTZ MUST be in one of the preset positions. If you manually pan, tilt, or zoom away from a preset, it won't autotrack. You have to set it back to a preset, or set up Idle Motion to call the camera back to a preset after a set amount of time.

Once the camera triggers, it will zoom in and track the target. Once it stops seeing the object MOVE, it zooms back out and returns to the preset. It then waits for the next trigger.

Of yourse, you can also set it to tour, but I have not messed with that yet. I don't know how it relates to AutoTrack.
 
I should correct something I incorrectly stated. I have the 2MP version of this camera, which is PTZ6C2M-45X-AI. The user interface I expect to be exactly the same.
 
Step 1
Turn off Acupick
Step 2 reboot
Step 3 set a preset
Step 4- turn on IVS and create an IVS rule for that preset and enable Autotrack for that rule. Start with 40 for a
You need a preset. Once the preset (preset location the PTZ views) is created, go to AI -> IVS. Add a rule such as Tripwire or Intrusion, draw the lines or create an area, then select if you want it to only trigger for humans or vehicles, and turn on autotrack.

You can have multiple presets, and each different view (preset) can have multiple rules.

Just keep in mind that in order to autotrack, the PTZ MUST be in one of the preset positions. If you manually pan, tilt, or zoom away from a preset, it won't autotrack. You have to set it back to a preset, or set up Idle Motion to call the camera back to a preset after a set amount of time.

Once the camera triggers, it will zoom in and track the target. Once it stops seeing the object MOVE, it zooms back out and returns to the preset. It then waits for the next trigger.

Of yourse, you can also set it to tour, but I have not messed with that yet. I don't know how it relates to AutoTrack.
this
value

You need a preset. Once the preset (preset location the PTZ views) is created, go to AI -> IVS. Add a rule such as Tripwire or Intrusion, draw the lines or create an area, then select if you want it to only trigger for humans or vehicles, and turn on autotrack.

You can have multiple presets, and each different view (preset) can have multiple rules.

Just keep in mind that in order to autotrack, the PTZ MUST be in one of the preset positions. If you manually pan, tilt, or zoom away from a preset, it won't autotrack. You have to set it back to a preset, or set up Idle Motion to call the camera back to a preset after a set amount of time.

Once the camera triggers, it will zoom in and track the target. Once it stops seeing the object MOVE, it zooms back out and returns to the preset. It then waits for the next trigger.

Of yourse, you can also set it to tour, but I have not messed with that yet. I don't know how it relates to AutoTrack.
Huge help! Thank you!!
 
Presets are under the PTZ tab, along with Idle Motion.

IVS is under the AI tab. Once you select IVS, you can procede to select which presets will have IVS enabled for them. The next page will allow you to select the presets that are active, and add IVS rules to them. Those IVS rules have an option for Autotrack. You can also set maximum track time, but in reality most things go out of view quickly or sfop moving, and it reverts to its preset position. There is also in the top right a % selection. This percentage limits how much of the image the target is to fill. 40% is a good start.

You probably know that but it will help someone who finds this thread years down the road.
 
Last edited:
  • Like
Reactions: bigredfish
Is that the auto patrol setting and add the presets I want? And does the camera have to be in an active scan or tour mode? The camera resets to default position before intrusion is set off.

You do not want to use auto patrol - it will wear the camera out to an early death.

If the camera is moving during a scan/tour operation, it can't start tracking. It needs to be sitting on a preset with IVS rules to trigger it.

If you want the camera moving around, then use fixed cameras as spotter cameras to turn the PTZ to a set preset and then start tracking from there.
 
Is that the auto patrol setting and add the presets I want? And does the camera have to be in an active scan or tour mode? The camera resets to default position before intrusion is set off.

I simply meant each preset can have its own independent IVS rules.

Dont recommend Auto Patrol
 
You do not want to use auto patrol - it will wear the camera out to an early death.

If the camera is moving during a scan/tour operation, it can't start tracking. It needs to be sitting on a preset with IVS rules to trigger it.

If you want the camera moving around, then use fixed cameras as spotter cameras to turn the PTZ to a set preset and then start tracking from there.
Got it. Leads to the next question the camera that is setup to trigger the
You do not want to use auto patrol - it will wear the camera out to an early death.

If the camera is moving during a scan/tour operation, it can't start tracking. It needs to be sitting on a preset with IVS rules to trigger it.

If you want the camera moving around, then use fixed cameras as spotter cameras to turn the PTZ to a set preset and then start tracking from there.
I am assuming this is where Blue Iris or an NVR comes into play using camera "a" to send a command to the PTZ6C4M-45X-AI?
 
  • Like
Reactions: bigredfish