No Live View on PC

[AusGuy]

I can't access live view on PC. I can view on my phone no problems. I've tried the original IE. It keeps on coming up saying to install a plug in. I've done that and it still gives me the same message.

Any ideas?

 

[JDreaming]

Try delete the old plug in and close the browser and reinstall plug in again to see if it fix the problem.

 

[johnfitz]

I can't access live view on PC.

If the browser you are trying to use is MS Edge then... Was it working before, like last week, and then stopped working recently?

I ask becasue mine stopped working after a recent MS Edge update and I had to load the latest "Web Plugin Components":



from here:

https://www.hikvision.com/en/support/tools/hitools/?type=ID