Hello,
I am having problems with my IPC-Color4K-T180. On a morning, the camera could not be reached via the network (no web/onvif/no ping to camera possible). I tested with another cable, with another PoE switch, but I keep on having problems (3 out of 4 ping replies, packet loss, streams stuttering, web interface cannot always be reached). So I suspect that the connector cable inside, because the cable from the PCB to the female RJ45 connector is somewhat twisted and the wires insides might be broken. Does anybody know if there is an replacement cable available; alternative solution is to cut of the female connector and use a RJ45 connector, or solder the wires....
I am having problems with my IPC-Color4K-T180. On a morning, the camera could not be reached via the network (no web/onvif/no ping to camera possible). I tested with another cable, with another PoE switch, but I keep on having problems (3 out of 4 ping replies, packet loss, streams stuttering, web interface cannot always be reached). So I suspect that the connector cable inside, because the cable from the PCB to the female RJ45 connector is somewhat twisted and the wires insides might be broken. Does anybody know if there is an replacement cable available; alternative solution is to cut of the female connector and use a RJ45 connector, or solder the wires....