My nvr pre record dont work 30 seconds! Dahua

didotec

n3wb
Jan 8, 2022
3
0
United States
Hello, i bouth camera with alarm in and put a button, and set in my NVR when press button pre record 30 seconds , but when i gonna watch , only 10 seconds or less pre recorded.

Sorry my english
 

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I understand that the pre-record facility is only applicable if you have no constant recording set up. It seems to work correctly if you just have just Alarm/Motion/IVS.
 
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I understand that the pre-record facility is only applicable if you have no constant recording set up. It seems to work correctly if you just have just Alarm/Motion/IVS.
I Remove and stay only alarm. But the same only 10 seconds is pre recording. I tried reset and start again. The first camera worked. But the next not and the first don't work too . I need a solution or I need change my brand. I send email to dahua but they don't care.