Image Capture unreliable Hikvision DS-2CD2542FWD-IWS Firmware V5.4.1 build 160525

ypoosn

n3wb
Nov 13, 2016
10
1
Hi,

I have got severe reliability issues with my Hikvision camera.

On motion alarm I enabled
- video recording to internal sd card
- image capture (10 pieces) to internal sd card
- ftp upload of captured images
- email notification with image attachments (3 pieces)

I discovered that there are missing email notifications, but also
- no images are captured to internal sd card
- no images are upload via ftp

Although video is properly recorded on motion alarms

Today I missed around 7 motion alarms that were not image captured
within a time interval of approx. 3 hours.

I checked all available logging in the web interface but I found no error.

No image capture logs:
13150-ee05b8b4f0987e5e42a2f51dbf1839a7.jpg
13151-d953a65add47a0cceff40dce47894822.jpg


starts working again logs:
13148-c38430b04910d887b3c00c29a1cc02cf.jpg
13151-d953a65add47a0cceff40dce47894822.jpg


Is there a way to get more detailed log information about what is going on or
what is not working?


best,
gne
 

Attachments

  • Image Capture starts working again Part 1.png
    Image Capture starts working again Part 1.png
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  • Image Capture starts working again Part 2.png
    Image Capture starts working again Part 2.png
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  • No Image Capture Part 1.png
    No Image Capture Part 1.png
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  • No Image Capture Part 2.png
    No Image Capture Part 2.png
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