IEGEEK mis-selling the ie92 system

nomis

n3wb
Aug 14, 2025
2
1
uk
Just a heads up to anyone considering the iegeek ie92.

Their eb page sales brochure found here :

ieGeek IE92 - 5MP POE Cameras with NVR for Home Surveillance System

and specifically under the tab "Design" clearly states that

a: ONVIF is a function
b: Remote access is available via Windows PC

Intelligent EventsHuman and vehicle detection, support sound and light alarms
AI Intelligent DetectionPerson/vehicle/pet/package(NO FEE)
Remote AccessAPP (iiOS/Android Phone), PC (Windows/Mac/Monitor )
Network Interface1, RJ45 10/100M Ethernet port
Number of ChannelsExpandable 8 Channels
Secure Local StorageEquipped with a 2TB hard drive(Maximum to 10TB HDD)
Network ProtocolIPv4、DHCP、NTP、ONVIF、RTSP

Neither is true according to their support department, attached snippet from their email to me

"
Hi Simon,
Thank you for your purchase and for contacting us. We apologize for the issues you're experiencing.
Unfortunately, the NVR does not support access via a computer browser, and no computer app is currently available. Additionally, it is not compatible with RTSP and ONVIF functions.
You will need to use a monitor to connect the NVR to the monitor."

iegeek now refuse to answer my emails.

I have spoken to the supplier who in this case is a charity shop in the uk. Sadly they have aquired an amount of these via a 3rd party and are selling on ebay.

It is so sad that the charity have had to step up and offer a partial refund of 20% as an attempt to calm the situation, I am so far resisting the kind offer, since I feel it should not be the responsibility of the charity shop to step up to the mark.
On the other hand I have paid for someone to climb the ladder and install these cameras with the NVR with the expectation that I would be able to interface the product with Home Assistant, something I am not able to do without the ONVIF function. Neither am I able to exploit the AI alarms to send a flag to HA to enable the external lights.

Regards all

Simon
 
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