HikVision IP Camera PDS-2CD1023G0E-I c assword Reset Using UART

M

mabs239

n3wb
Mar 23, 2026
3
1
pakistan
Hello,
This is DS-2CD1023G0E-I camera. I have forgot its password. There is no response from hikvision using SADP tool. I have access to UART. Is it possible to reset the password using UART? There is no hardware reset key that I can see.
 
Sure. As follows:

HKVS # help
erase - erase flash except bootloader area
format - format app_pri app_sec cfg_pri cfg_sec partition
go -
gos -
gousb - start application at address 'addr' by usb gmac
gpio - set the gpio
help - print command description/usage
loadk - load kernel to DRAM
upbs - update u-boot via serial
update - update digicap.dav via ethernet
updateb - update u-boot via ethernet
updatebusb- update u-boot via usbnet
updateusb- update digicap.dav by usb gmac
upf - update firm, format and update (factory use) via ethernet
upfusb - update firm, format and update (factory use) via usbnet
upm - update minisystem via ethernet
upmusb - update minisystem via usbnet
? - alias for 'help'
boot - boot default, i.e., run 'bootcmd'
bootd - boot default, i.e., run 'bootcmd'
bootm - boot application image from memory
mii - MII utility commands
pinctrl - Pin Ctrl
ping - send ICMP ECHO_REQUEST to network host
printenv- print environment variables
reset - Perform RESET of the CPU
saveenv - save environment variables to persistent storage
setenv - set environment variables
usb - USB sub-system
 
My issue has been solved. It started with unplugging and then replugging the webcam cable from hikvision nvr. Afterwards, nvr stopped showing the stream. Today applied many methods. I think executing erase cfg0 did the trick. The camera is back in nvr. I did not have to set any new password. Initially I though I needed to reset both nvr and all the cameras. For the time being I am happy about camera working.
There is a small worry though, there is continuous admin verify user id failure. Dob't know what caused it?
[03-23 18:19:20][pid:0][SDKCMD][ERROR]======processClientRequest=======Cmd = 0x110010
------verifyUserID user_name=admin

My guess it is nvr trying to login and failing to do so. I am not sure.
 
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Reactions: alastairstevenson
It sounds like you erased the camera configuration, which would set it back to 'inactive' which then allows the NVR to 'activate' the camera using either it's own admin password, or the password defined in the NVR configuration to be used for activating cameras.
 
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