hi guys looking for some advice and help please, i had Hikvision camera for years without any issue, decided to upgrade few off them with a new nvr, i was have in issue with motion sensor, did get help from when i bought them, they finished i am stuck with changing the area they set up, normally i done it through the nvr nothing show up only on ivms 4200, even on there i cannot change it, tried online via edge no camera show up, i upload the image i hoping to change tia 