Empiretech camera died, Troubleshooting tips? Determine model number?

H

homebrewdude

n3wb
Jul 18, 2018
19
0
US
Empiretech Turrent Type camera.
I have 10 cameras, this one died and I tried to reboot it.

I unplugged camera and brought into house and plugged it direct to POE router with short cord, nothing.
POE port doesn't even light up with power.

Anything else to try?
Is there a model number located on the outside of camera to figure out what to replace with?
 
check the brass pins in the RJ45 connector.
Odds are, if any outdoor IP camera magically dies without getting any link like when directly plugged into a POE switch, odds are the pins shorted out which could fry the camera.
Any outdoor camera, I add di-electric grease to. A little $10 safety measure against my thousands sunk into cameras.

Don't know what the model number of your camera is and looking to replace it?
The best ROI could be the T541 series. Win, Lose, or Draw... that is the reference camera everyone who are not into the IP camera world should start with.
 
homebrewdude said:
Empiretech Turrent Type camera.
I have 10 cameras, this one died and I tried to reboot it.

I unplugged camera and brought into house and plugged it direct to POE router with short cord, nothing.
POE port doesn't even light up with power.

Anything else to try?
Is there a model number located on the outside of camera to figure out what to replace with?
Click to expand...
Normally you would find a sticker on the ball it's self or on the mounting ring.
If it is indeed dead, this is an excellent replacement. HERE
 
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homebrewdude said:
Empiretech Turrent Type camera.
I have 10 cameras, this one died and I tried to reboot it.

I unplugged camera and brought into house and plugged it direct to POE router with short cord, nothing.
POE port doesn't even light up with power.

Anything else to try?
Is there a model number located on the outside of camera to figure out what to replace with?
Click to expand...
I had a Color4K-T180 that would not connect to the network, and seemed to be dead. It is an outside camera and I pulled it down, brought it inside and tried the same steps as you did to see what could possibly be the problem. I did check the pins on the camera ethernet and verified the wiring from the POE switch to the outside end-point and everything was fine. Last resort, did serveral factory resets on the camera which brought it back to life, and installed the latest firmware from Andy's site. It's been running fine outside for the last 5 days with no issues. Luckily, I had a backup of all it's settings, which I used, and no issues so far.
 
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For some models now we have the spare cables to ship for warranty if the cable was going bad.
The 54 turret and 4K-T/T180
 
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