Hi everyone,
I'm having an issue with my new DS-7732NXI-K4 NVR and some HQ-MP2040T-IR cameras. Hoping someone here can help figure out what's going on.
My old recorder (an older DS-7732NI with modified firmware from HQ) failed, so we replaced it with this new DS-7732NXI-K4. Everything seems to connect fine, but the new NVR is only pulling in camera names for about half of the cameras. It's random – for example, with these two identical HQ-MP2040T-IR cameras (same model, same firmware version, same settings), it pulls the name from one but not the other.
The camera names are set in the Image -> OSD settings tab on the cameras themselves. For the ones it doesn't pull, the NVR just labels them as "IPCameraX" (where X is a number like 01-99).
Has anyone seen this before? What could be causing it? All cameras are configured identically, so it's puzzling why it's selective.
Thanks in advance for any advice!
I'm having an issue with my new DS-7732NXI-K4 NVR and some HQ-MP2040T-IR cameras. Hoping someone here can help figure out what's going on.
My old recorder (an older DS-7732NI with modified firmware from HQ) failed, so we replaced it with this new DS-7732NXI-K4. Everything seems to connect fine, but the new NVR is only pulling in camera names for about half of the cameras. It's random – for example, with these two identical HQ-MP2040T-IR cameras (same model, same firmware version, same settings), it pulls the name from one but not the other.
The camera names are set in the Image -> OSD settings tab on the cameras themselves. For the ones it doesn't pull, the NVR just labels them as "IPCameraX" (where X is a number like 01-99).
Has anyone seen this before? What could be causing it? All cameras are configured identically, so it's puzzling why it's selective.
Thanks in advance for any advice!