DS-7608NI-Q2 / 8P - Firmware update - keeps failing

N

nycevan

n3wb
Mar 30, 2016
12
6
Not sure how to tell which region etc firmware I should get but everything I have tried fails immediately (basically it never attempts to flash it).

Im stuck here: V3.4.108 build 191220

I cant view the previews or playback in a browser and I want to upgrade to firmware 5 and up , as I hear that has corrected the web browser compatibility.

I reached out to Hikvsion spport (waiitng to hear back) , however wanted to ask here as the forum s filled with a wealth of knowledge :) . Thanks!
 
nycevan said:
I was trying here

DS-7608NI-Q2/8P
Click to expand...
Judging from the (C) and (D) suffixes, that firmware is for current hardware variants of the NVR model you've quoted.
If your full model number doesn't have such a suffix, you could try the firmware from here :

Be aware, though, that on other series of Hikvision NVRs, upgrading from the V3.x to the V4.x (much different and initially quite buggy) firmware has been quite problematic.
 
alastairstevenson said:
Judging from the (C) and (D) suffixes, that firmware is for current hardware variants of the NVR model you've quoted.
If your full model number doesn't have such a suffix, you could try the firmware from here :

Be aware, though, that on other series of Hikvision NVRs, upgrading from the V3.x to the V4.x (much different and initially quite buggy) firmware has been quite problematic.
Click to expand...
Ahh perhaps some things are better left alone. I guess web access for viewing isnt a big priority. I can record the cameras and view in IVMS and the mobile hik connect app so I supposed I should leave well enough alone. In the future ill upgrade hardware for more advanced features, motion notications etc. I am using them through Srcypted and homekit for the time being, and seem to get what I need, the Hikvision NVR is there for the 24/7 continuous feed should i need to access it,
Thanks for the reply

PS: my hardware shows no suffix in the the web console viewing model #.
 
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Apologies for the late reply. This came up on a google search for my upgrade failing.
Noodling around my computer, I stumbled across an old folder with an upgrade note in it.

I'm trying to find if this is still relevant or not.
Whether the older non "C" units can now be upgraded past v4.30.085


In light of the global semiconductor shortage, Hikvision has made some hardware changes to the DS-76xxNI-Q1(2)/P NVRs, also known as “Q series.”



These changes do not have any effect on the performance, specifications, or the user interface of the NVRs. For the ease of reference, these modified units are known as “C-Version” units. This is clearly indicated on the NVR label and on the box by the serial number.



The only difference between the “C-Version” and “non-C-Version” is the firmware. The firmware is not interchangeable:



The C-Version NVRs must use firmware version v4.31.102 or higher.
The non-C-Version (Q series) NVRs must use firmware version v4.30.085 or older.



Please do not be alarmed if a “Firmware Mismatch” message pops up on the screen during the firmware upgrade. This simply means that the firmware does not match the NVR’s hardware. Simply download the correct firmware and the upgrade will go through without any issue.
 
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