Can't get EmpireTech PTZ425DB-AT to work with Dahua New V4 or 5

SpinKix

n3wb
Oct 24, 2014
1
0
Southern California
Hello,
I recently purchased an EmpireTech PTZ425DB-AT and I am unable to get the PTZ function working with PTZ/Control set to Dahua New V4 or V5.

Find/inspect sets the PTZ/Control to ONVIF (OXML)
Make: Generic/ONVIF
Model: *RTSP H.264/265/MJPG/MPEG4
and that works fine except for the focus control.

When I select PTZ control to Dahua New V4 or V5, the controls don't work until I switch back to ONVIF (OXML)

Camera:
Device ModelPTZ425DB-AT
ONVIF Version23.06(V3.1.0.1664296)
System VersionV3.200.0000008.0.R, Build Date: 2024-03-12
Web VersionV5.01.0.1797393.T4
PTZ VersionV2.401.0000001.47.RHNDG_220906_42754
Algorithm Version1.0.2
Security Baseline VersionV2.4
H5Player VersionV2.01.1

BlueIris:
Version: Release 5.9.9.59 x64 (6/10/2025)

Browser:
Chrome 138.0.7204.179 on Samsung S9 tablet
Android 15; SM-X710 Build/AP3A.240905.015.A2

I've tried all the Dahua models in the video/configure dropdown selections with no luck.

My settings must be wrong somewhere, or possibly I need to update the camera firmware or BlueIris, but I’m stumped at this point.

My goal is to gain focus control with BlueIris and I assume that Dahua V4 or V5 is required.

What am I missing?

Thanks!
 
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