Cameras, alerts and status not loading on app

I

International784

Getting the hang of it
Apr 7, 2023
304
98
USA
Been using BI version 5.9.9.59 for some time now. The last three days or so, neither the app or webserver/ip will load. The app goes through all the motions and once logged in, the cameras, alerts and status will not populate… only a spinning ring. Any ideas? I’ll check the Windows update but thought I’d turned them off.
 
When on local (LAN / Wi-Fi) or WAN (cellular phone data) or both?
 
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In Aug. of 2024 you were using Zerotier...is that still the case?

I

Thread 'Unable to connect on WAN'

Hey everybody,

I’ve been unable to connect to my app on wan. The UI3 works fine both lan and wan. When attempting to connect using the app on wan, the app just keeps giving me a constant “connecting” with the occasional “retrying”. The app does fine on LAN. All ip(s) are correct and the key “lookup at login” is ticked. I’ve deleted the app and reinstalled it. Changed versions of BI and restarted the computer. Any ideas?
 
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Hey Mr. Tony! I JUST uninstalled the last couple of windows updates and restarted the computer. I thought I’d disabled updates but I neglected to do it through windows services. Hopefully this has stopped them completely. The app is now working!
 
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