Blue Iris: Android Push notifications - Strange Problem, please help!

ProTapper

Getting the hang of it
Apr 22, 2021
156
68
Dallas, TX
Hey all,

A post after forever and a half! I'm on the latest stable version of BI and finally am porting over to CP.ai after holding deeply to DeepStack, which I think finally stopped working.

I'll admit that I have my doubts of using Code Project AI correctly and set up correctly, but I'm also about 80% sure it's set up right to detect, custom models and alerts. No changed haver coccured with my wife and mine Android phones in terms of new phones bought or upgraded OS.

With all that said, can someone please help me troubleshoot why the push notifications aren't working on our Android phones? When I send the test notifications, my phone and watch both vibrate and the BI test notification is there. However, in the real world, nothing goes off in terms of my phone or watch's screen, vibration, etc, but inside BI, the notification is there and actually, I'm certain the BI icon also shows up in the status bar, but no notification for it in terms of vibration or toast like messages. Do you guys know what could be wrong?

I've tried so far:

1. Clearing the BI app cache and force stopping and launching the app.
2. Upgrading, downgrading BI server versions.
3. Make sure BI is allowed on my phone for notifications.
4. Make sure BI is available on my phone for notifications on lockscreen, vibration and all.

Can you guys share ideas on what could be wrong? How to really test this? Or maybe, what the working settings are on your end for Triggers, Alerts for cameras and Mobile Devices screen, and On Alert Settings?

I will appreciate any help and please, not looking for Push Over migration, yet.

Thank you!
 
1. Make sure the Blue Iris app has 'Unrestricted' battery use.

2. Delete each device from the Settings > Mobile devices tab. Then reconnect the device(s) to the server by logging in from the Blue Iris app. Be patient if you don't see results right away.

3. If these don't work, make a decision that your time is better spent getting Pushover working, lol. Seriously, once you get it configured, it's amazingly reliable.
 
And if you use the Pushover email option to send the push instead of the API option, it is literally change BI from push to email and off you go.

The API option gives way more functionality and options, but to many just getting an image alert that can be obtained by the pushover email option push is enough.
 
If you just updated to Android 16 you need to do all the above recommendations, along with deleting the BI app and reinstalling, then setting all notifications and battery "allow background usage unrestricted", Manage app if unused is disabled. Good luck, the BI android app is buggy. I use Pushover as redundancy also.
 
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