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    DMSS app update playback problems

    Wow the playback is really buggy with this latest update! I go to an area of the timeline on DVR playback and it jumps to some other time. I hit the skip back or forward 10 seconds and it jumps to play hours before or after where it was just playing. They really didn’t test these updates...
    • Cj500
    • Thread
    • Replies: 2
    • Forum: Dahua
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    New DMSS iOS app, frame by frame replay

    @EMPIRETECANDY can your contacts let us know where the frame by frame advance button is? It’s good to find a good frame of a face or a license plate during replay.
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    New DMSS iOS app, frame by frame replay

    On the overhauled new DMSS iOS app, I can’t seem to find the button to advance one frame at a time during video replay. I use that for reviewing LPR footage of a plate. Anyone know where it’s hiding?
    • Cj500
    • Thread
    • Replies: 4
    • Forum: Dahua
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    Annoying new DMSS iOS “feature”

    Yep, makes sense. I use this extra iPhone live view in the kitchen where it isn’t viable to run a line or have a full laptop or monitor. It was working great for months until this new popup
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    Annoying new DMSS iOS “feature”

    Strange, I’m on the latest iPhone fw too and latest DMSS from App Store. If convenient some day, would you be willing to test playing live view (I’m showing 4 cams) for 30-45 minutes or so and seeing if DMSS gives the same popup and stops playing?
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    Annoying new DMSS iOS “feature”

    Now I’m even getting the silly new popup message on my regular phone when I go back into the app hours after last being in the app. Results in one more step before being able to use the app again. Anyone else seeing this on the latest version of DMSS on their iPhone?
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    Annoying new DMSS iOS “feature”

    Ugh! The latest iOS DMSS update now pops up this annoying message after watching live view for a short while. @EMPIRETECANDY I use a spare iPhone as a wireless monitoring station in the kitchen and it has been working well for months. This is all local network, so why would Dahua care if I...
    • Cj500
    • Thread
    • Replies: 5
    • Forum: Dahua
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    IVS not catching super obvious activity

    Yes, it’s the home preset for ptz and because it wasn’t working for basic ivs, I turned off alarm track. So it’s a ptz that just stays at this home preset all the time. H264, 5076 cbr, 15fps, no wdr, manual exposure 0 to 15ms at night 0 to 30ms day, never IR just bright lighting at gate. I...
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    IVS not catching super obvious activity

    I tried dozens of different ivs lines/patterns and none triggered correctly more than 10% of the time. Watching replays, the object detection is just way too slow, even for VERY obvious humans (visible head to toe) for 5+ seconds after the gate closes and no minimum object size. The box around a...
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    IVS not catching super obvious activity

    Yes, smart plan is set for IVS and it does trigger most of the time when exiting, but almost never when someone enters through the gate. No global setup tab or sensitivity settings on this older ptz unfortunately, but know of them from my other newer cams.
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    IVS not catching super obvious activity

    I tried the two ivs lines with no min and unfortunately it had the same issue for people entering the gate. Exiting the gate triggered well at least. Now going to try the zig zag suggestion.
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    IVS not catching super obvious activity

    I did new IVS rules at the new angles and it still didn't detect today for an Amazon delivery. The person even bent down through almost every tripwire and it did nothing. Any other ideas of what I'm doing wrong before I have to resort to MD? I have a lot of fog in the local area, so I'm...
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    IVS not catching super obvious activity

    Thanks all. Correct, no AI on this camera. I’ll try to adjust the ivs lines as suggested
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    IVS not catching super obvious activity

    I've had a strange IVS issue with my PTZ from Andy (SD59225U-HNI). I have two IVS rules set up on the entry gate, one intrusion box and one zig zag tripwire. The problem is neither IVS is triggering when someone walks right through the gate. You can see in the screenshot the Amazon delivery guy...
    • Cj500
    • Thread
    • Replies: 19
    • Forum: Dahua
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    IVS trouble, sideways Color4K-T

    This may be a dumb question, but what is FD? Are you using object filter or no? I went back to an older firmware and reset today and ivs seems slightly better. Still takes a second or two longer than my other cameras to detect. I can tell by it not recording first second on sd card and watching...
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    IVS trouble, sideways Color4K-T

    Thank you. That was my same issue. I ended up giving up on the different angle of the camera and putting back to normal horizontal. IVS is working, but slow to detect someone crossing a zig zag tripwire. Overall, the camera login and gui feels slow, so I might reset for the millionth time...
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    IVS trouble, sideways Color4K-T

    Yes, smart plan ivs is set up and target filter is off, but doesn’t seem to actually turn off
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    IVS trouble, sideways Color4K-T

    @EMPIRETECANDY @Wildcat_1 Do you think Dahua will ever fix this bug where object filters never turn off?
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    IVS trouble, sideways Color4K-T

    @wittaj, Since I have human and auto filter turned off, is it still using AI in IVS? I agree it seems to be confused by humans moving in a different way than horizontal. Is it not honoring that I turned off human/auto filtering? IVS works perfect when image is flipped to corridor mode, but I...
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    IVS trouble, sideways Color4K-T

    This is a weird one. I have a Color4K-T turned sideways, (to not have a ton of wall), but I purposely didn’t flip the image (corridor mode) in the camera UI because you are forced to reduce the resolution from 4K to do so. Photo of scene attached. The problem is: IVS won’t detect any movement...
    • Cj500
    • Thread
    • Replies: 20
    • Forum: Dahua
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    Http post to change to ptz preset?

    Thanks!
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    Http post to change to ptz preset?

    @Pete_Repeat thank you! Which ptz are you using? Also, what do you put in the =cameraname field of the url?
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    2022 EmpireTech Chirstmas Sales

    @EMPIRETECANDY That isn't my email or city, so I'll WhatsApp you. Looks like mixed up with another customer.
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    2022 EmpireTech Chirstmas Sales

    I ordered directly from Andy, not via another platform. I won't post our WhatsApp chat, but he told me he was going to send the numbers later and I never received. I'm sure it will be worked out as I've been ordering from Andy for years.
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    2022 EmpireTech Chirstmas Sales

    I'm confused though. My ticket number 112 was a 3rd place winner you listed on your post. What were my ticket numbers for my 3 purchased cameras? I only see 112 and 113 for my two purchased tickets.
  26. C

    2022 EmpireTech Chirstmas Sales

    Hi @EMPIRETECANDY I purchased three cameras direct from you, but I don't know what the ticket numbers were for those so I can compare against the winner list. EMTEC59095 Thanks again!
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    Mic in RCA jack on Dahua NVR?

    I have one camera that does not have a built in microphone. So I connected an external mic to the "Mic in" RCA jack on the back of my NVR (Dahua NVR5208-4KS2 from Andy). My problem is, how do I have that mic apply to the feed of the mic-less camera? I went to Camera/"Encode", then More, but I...
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    Gain or exposure compensation better?

    This is very helpful, I'll try tonight. Out of curiosity, why does iris being fully open cause issues?
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    Gain or exposure compensation better?

    I'm still working on dialing in my SD49425XB-HNR PTZ after a few years. I can't seem to find the balance between avoiding motion ghosting, avoiding too much noise, and being able to see a little bit of beyond the sidewalk. I have three pretty big IR projectors covering the width of the sidewalk...
    • Cj500
    • Thread
    • Replies: 5
    • Forum: Dahua
  30. C

    Android DMSS very slow loading and PTZ

    @EMPIRETECANDY Good to discuss at HQ for your visit. Mine is still fast right now, but it is late at night and likely not a lot of US traffic.
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