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  1. andrewy

    Need Help Resetting Hikvision Camera Password

    If all else fails you will have to physically factory reset the camera. Hikvision cameras are a bit annoying to reset but its a guarantee fix if done right.
  2. andrewy

    Dahua, Hikvision, and other Non-NDAA brands are no longer sold in the USA

    I've been a Montavue customer for a few years now and have nothing but great experience with them. Since they have strictly been using Dahua cameras I was a bit concerned about this ban and called their support line to which they confirmed that they are switching to a different manufacturer...
  3. andrewy

    Did Dahua go out of business?

    Dahua, Hikvision, and other Non-NDAA compliant manufactured security systems are no longer allowed to be sold in the USA. Dahuas USA Branch has been sold to/acquired by FoxLink which is NDAA compliant and supports ONVIF. I use Montavue security cameras (they are Dahua OEM) and after calling...
  4. andrewy

    Guide for Unbricking Dahua NVRs stuck in a Bootloop (Untested)

    I'm a Technical Support specialist for Montavue, our cameras and NVRs are manufactured by Dahua. I don't normally post on online forums for help but we currently don't have any way to test this, a customer of ours has an NVR way out of warranty and its stuck in a bootloop and we want to try and...
  5. andrewy

    Buying a used Dahua NVR - yes or no?

    If you can ask for the model number I would check to see if there are any firmware updates available for it. Power supply is another concern but usually you can find replacement ones dirt cheap. Also when you get it do a factory reset on it, don't use any default passwords or passwords that are...
  6. andrewy

    Should I keep them? HDW5442TMP-AS-0280B

    There is newer 2024 firmware available for those model cameras if you decide to keep them https://www.dahuasecurity.com/search/products?keyword=IPC-HDW5442TMP-AS-02
  7. andrewy

    Issues with Dahua Camera Firmware Update - Need Help Finding Docs or Downgrading

    The firmware versions you have listed, are these the previous versions before the update or are these the updated versions?
  8. andrewy

    Optimal height of camera for animal, pedestrian, driver & plate-vehicle ID

    Usually 6ft-9ft is recommended for being able to read license plates clearly (basically close to eye level with plates), in my experience less than a 35 degree angle from the front/back of vehicles (too sharp of an angle results in blurrier plates), and a minimum of 20fps-30fps the better. This...
  9. andrewy

    Dahua DHI-NVR4108-8P-4KS2 Can't do Factory mode / Reset

    How old is this NVR? If its from 2017 or later it may have a default password. Dahua stopped using default passwords on firmware after 2017 due to it being a security vulnerability, so its worth a try. Username: admin Password: admin Username: 888888 Password: 888888 There is also the Dahua...