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    DS-KB8112 doesn’t work on the app

    Good morning guys, I just bought this doorbell. I connected it to the PoE NVR Switch where I have other standard CCTVs from Hikvision. I can see a video broadcast from the doorbell as well as I can initiate an audio call from my cell phone (Hik connect app) to the doorbell. What does not work...
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    Need help to set up motion detection

    DONE IT! I restarted a respective camera to default settings (while keeping IP info and more) and it works now! Thank you for your time and help.
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    Need help to set up motion detection

    Success! I logged in to a respective camera GUI. System Service - Maintenance - System Service Enable Motion Detection Note: If Motion Detection is enabled, certain functions such as Intrusion Detection, Line Crossing Detection, Region Entrance Detection, and Region Exit Detection are not...
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    Need help to set up motion detection

    Restore to default via NVR web GUI or in the NVR GUI (restore to factory) does not help. It keeps to have the latest firmware version.
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    Need help to set up motion detection

    Thanks a lot for the detailed instructions. I will follow up them after work and give you a feedback. Anyway, I believed the motion option was not even possible before update, but I am not sure with anything now, so I will give it a try. Yes, I have a PoE switch.
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    Need help to set up motion detection

    Could be this file helpful to make me sure the motion detection and other options marked "true" are really a part of my cameras?
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    Need help to set up motion detection

    I will try a Windows laptop at the weekend, but what is a difference between a Windows laptop browser and the NVR GUI? Shouldn't all features be available right in the NVR GUI?
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    Need help to set up motion detection

    Maybe some pics of the NVR GUI would be helpful: 1. Normal event - I can set up most of these options 2. Normal event - there is Motion option (moved from Smart event), but I can't click, thick or choose with nothing 3. Smart event - nothing worked there (of course the camera has no fire...
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    Need help to set up motion detection

    If it is a browser problem, why I would not be able to set the motion alarm directly in the NVR GUI that runs independently from my Mac? I remember the older firmware versions begins with number 3. Now, I have the newest one from this list: DOWNLOAD EU PORTAL EDIT And this I downloaded for...
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    Need help to set up motion detection

    Yes, I could see there multiple options before the update, but they did not work... I downloaded the NVR firmware update from here http://www.hikvisioneurope.com/ - and I guess I used the same source for the camera firmware update too. I connected to the camera web GUI, but all what I can see...
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    Need help to set up motion detection

    Thank you, but it does not work. Protocol for all cameras is HIKVISION. I followed your suggestion without success. Before I downloaded the latest firmware, I could see multiple options under Smart Event tab in the NVR web GUI. But nothing worked either. After the update, I can see "Scene...
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    Need help to set up motion detection

    Hello everyone, I have been trying to find a solution, I have read multiple threads on these boards, but I am lost now after many hours... I have these IP cameras: HIKVISION DS-2CD2T46G1-2I I have this NVR: DS-7608NI-K2 When I click on the Events, the system shows "The camera does not support...
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