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    Auto Pay and switching to a new card

    I am switching to a new CC for my auto renewal for BI. Is the only way to change my CC to my new one to contact BI? Am I missing an address I can go to and fix this issue? Thanks.
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    No more alerts??????!!!!

    I'm sure I did something, but I don't know what it is. I no longer receive alert sounds on my phone, and they are not displayed in Ui3 either or anywhere else. Nothing registers that there is an alert. Did I do it, or did the update do it? If I do a trigger in BI, I get the sound, and it shows...
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    Drives Overallocated

    I had to do a reinstall of Windows to 11. I kept my settings from the previous install of BI. I have the same storage drive with some of the previous video. It says I am overallocated. What do I need to do to fix this, since I don't have anymore allocation than I did before. I am not using...
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    Loading Camera List Fail/Loading Timeline Busy

    I went to Ui3 today and can't get in. It just keeps telling me these things Loading Camera List Fail/Loading Timeline Busy. I have never had this happen in all the years I have owned BI. What is wrong?
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    Why can't I purchase Blue Iris

    It says BI is out of stock. How is this out of stock? It is not a cd. Where do I purchase it.
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    I need help with the IPC-Color4K-T180

    In a weeks time the IPC-Color4K-T180 has had no signal 1750 times. This has been happening for the longest time. What is the problem. I have run brand new wire, I have tried multiple switches, I have tried just a stand alone injector. I don't know what else to do. What is wrong with the damn...
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    Alert sound question (brain dead and can't remember)

    I just recently got a new phone and just noticed I was not getting any sound notifications for the 3 cams I have certain sounds for. Like the front door area has a doorbell, etc. Well, I remembered I had to go in and add the info for my new phone on the mobile devices in settings. I got that...
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    Signal Loss issue

    On one of the sites I have PTZ5A4M-25X. It has been experiencing signal loss for some time now. I moved the cat6 to multiple ports on the PoE switch with no change. I changed the cable running from the patch panel to the switch. I changed the keystone connector. Still no change. So, now I...
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    System upgrade question

    In the next several months I will be upgrading a guys system. It has 26 cameras at this time with several more maybe (just maybe) in the near future. Well, we need something with a little more beef and I have found some nice reasonable options. I just did a server with the Dell Precision 33450...
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    Cleaning the camera lens

    What do you use to clean your camera lens when they get dirty enough that they need to be cleaned? Thanks.
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    Webplugin issue

    I just set up a new Dahua PTZ on a new Blue Iris server. When I open up the Dahua in the PTZ gui at the bottom would always pop up the wording saying to view this install webplugin. I clicked to install, but ever since I did, I am now not able to view the camera in its gui. It seems the...
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    New PTZ cam from Andy question.

    I know I have seen people say that if a person sets a PTZ to tour or scan, that it will shorten it's life. How much? Does anyone know? My friend that I just installed a PTZ for wants to do this. It is actually a weather cam and he wants to pan about a 200 degree area looking at the sky. It will...
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    Windows Security Question

    On your Blue Iris Server, what settings of Windows Security to you have on and off? Just curious what everyone is doing. My BI server is dedicated to BI only. Nothing else is on it. I very rarely use it to browse, but sometimes have to, but like I said rarely. Thanks.
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    Dell Precision 3450 with i5 11600 and Quadro P620

    I just got a Dell Precision 3450 with an i5 11600 for a project I'm working on. It also came with a Quadro P620. Do I need the P620, or should I just take it out and rely on the CPU? I will not be using Deepstack or Code Project since I found I really don't need it. So, is it worth it or do I...
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    Increase sensitivity on a PTZ5A4K-25X

    On some cameras there is a scale to adjust the sensitivity in the IVS of the camera. How does a person adjust the sensitivity of the PTZ5A4K-25X? Maybe I'm just missing it.
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    Camera for mainly watching weather

    I have a friend that I have installed many cameras for at his different sites of operation. Yesterday he asked me about some more cameras for at his house. He wants these strictly for looking at the sky for weather. There will be no people or vehicles that will be seen since they will be placed...
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    Proper settings to cut down on triggers.

    A couple of my cameras will have a lot of activity on several occasions. What is a good way to cut down on alerts in the timeline playback or is there even an option. I've tried several things, but I just don't seem to be doing the right thing since I may get multiple alerts in a short period of...
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    Best Resolution setting for the IPC-Color4K-T180

    What is the best resolution setting for the IPC Color4K-T180 for encode?
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    What would a good upgrade to the DH-SD1A203T-GN be?

    I would like to upgrade my DH-SD1A203T-GN. Is there something out there now that is a PTZ like this cam that is any good. This cam was fine, but not great. I would like the best bang for the buck. Thanks.
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    My camera keeps going offline every couple of hours. What do I need to check?

    I have a fairly new PTZ5A4M-25X. It goes offline every couple of hours for a little over 2 minutes. I went into the Local logs and at those times it says Abort. Time 2024-05-08 06:41:06 Type Abort Log Content Time: 2024-05-08 06:39:16 What do you think is happening? Is there a setting I have...
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    IVS question.

    What am I doing wrong in IVS on my 5442ZE? I have it set to only do people and not vehicles. No problem there. But how is a bird a person? I don't like to think someone is at my door when I have the notification come, and then find out it was a little bird. Is it me, or just the way it is going...
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    PTZ installation questions.

    My friend wants 3 more PTZ cameras (the new PTZ5A4K-25X) for various places. Where he wants them is going to be tough but can be done. How high is too high, and how low is too low? Do you think 12' high is too low? The other question is about the proper mount for one of the PTZ cams and where...
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    PFA150 question.

    Has anyone used the Dahua PFA150 pole mount? What size pole does it fit? What is the smallest size, and what is the largest size? Thanks.
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    Cable testing equipment.

    I'm not looking to break the bank. I don't do this as a career but as a hobby and I'm learning something new every day. I have about 3/4 mile of cat5e and cat6 in my house for my whole house audio, networking, and cameras. I also work at my friend's house doing his networking, out at his shop...
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    Is there a trick to doing tripwire with the new GUI?

    I'm trying to use tripwire with the new GUI in the PTZ5A4K-25X. It won't let me go in any direction I want. If I zigzag, it lets me do that a couple of times, and then I have to go in the direction it wants me to go before I can start a new direction. Do I need to do something special? All the...
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    Where are my alerts?

    I get my alerts in BI. It shows in the column on the left of BI. But when I go to my folder in BI, the alert folder, there are no alerts anymore. There has not been a new alert in the folder for over 5 days. What did I do to screw it up?
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    Remote access over the wan quit working the other day with a different set up.

    I helped a friend set up his Blue Iris and cameras and got them all working well. He is not techie enough to use a VPN or anything like that and just wants to use the WAN route for remote access to his cameras. I had Ui3 set up on my PC at my home and it was working well. Then he decided on a...
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    Notifications setting question.

    I am trying to get the settings of Blue Iris for notifications just right. It is for a guy at his shop. When he is at his shop, there is a lot of movement and notifications. What is the easiest way to shut off notifications when he is out at the shop? Geofence? If so, is there a tutorial for...
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    Question about setting up alerts

    I haven't worked with alerts for over 3 years now. I had used them in the past, but it got kind of overwhelming with all the alerts I would get. I am planning on getting them back on, but I am not truly confident doing it again. Where is a good tutorial, or some good literature to look at before...
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    Time is 2 hours off from Camera to Blue Iris

    My camera time is spot on, but when I view it in Blue Iris, it is 2 hours off. What am I doing wrong? This is a new install for someone. I've never had this before. I do have it unhooked from the internet. Could that cause this?
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