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    Clips showing only what is in the Zones.

    My BI has picked up a new trick. When I playback a clip on the PC it only shows the areas designated as Zones. All the rest of the clip is blacked out. It is that way on all three cameras. What is kind of funny is when I play the clip on a smartphone it shows the entire area of the clip with...
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    MalwareBytes is giving me a LOT of blocked inbound messages, Seems to be something with BuleIris

    I have been getting lot of messages from MalwareBytes blocking traffic which apparently has something to do with BlueIris. Sometimes I get 10 notifications a day. Always with a seeming random IP Address which has nothing to do with my system. Port is the same as my camera video. Does anyone...
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    Cropping a camera view.

    How do you crop unwanted areas of a camera view. I upgraded to a new camera with a wide field of view. About 1/3 of the frame is just the side of the house and I want to crop it. I want to narrow it down so it it just the walkway. I have done this before on a prior version of BI but I can't...
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    Two new problems when I updated BI

    I was replacing a camera and in the process kinda mucked things up. Added a camera and changed the ethernet LAN in the house, new cables put in a new POE hub. Problem 1: I somehow lost my favorite startup screen. It had the live cameras on the right 2/3 of the screen. The left third of the...
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    Changing fonts-

    Is it possible to change the fonts in Blue Iris. The passwords for a couple of my cameras contain "O/O" (zero/capitol O) and "I/l" (Capitol I/small L) and I can't tell them apart. Is it possible to change the font so these two pairs of characters are easier to distinguish? I am moving...
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    Need some help.

    I changed internet service providers and I can no longer access Blue Iris remotely from the net. It is set up so the new connection goes through the old local router, the router connects to the computer (with BI installed) and the Cameras. It still works on the LAN but will not connect over the...
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    Backup Cam recommendation in the Dash Cam forum

    I need to back out of a very narrow drive way with a rock wall one side, a neighbors hedge on the other side and directly across a sidewalk. Little visibility up and down the side walk. I have a pretty loud backup beeper but people will walk behind me anyway. The car already has a backup...
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    Screen not shutting down

    I have my screen set to shut down after 10 min in Windows power settings. It is not happening. It is not set for sleep, just shutting down the screen. I am suspicious that BI is preventing this from happening, it is the only active application when the problem occurs. It also seems like it...
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    I have a kinda odd question

    I was signing up today for a health club membership. They insisted that I need to have a picture on file with them. I said no, they didn't need that information. The guy that I was talking to said they didn't really use it for anything but it was company policy. I am really not happy when...
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    Question

    I have been getting a warning messages from MalwareBytes. I attached one but erased the IP address and the Port. The port it is trying is correct, the IP address is never the same. It references Blue Iris specifically. Can anyone tell me what is going on? MalwareBytes is apparently doing...
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    Not getting BI alerts on the Android app.

    Hi I have an odd problem. I am not getting all the Alerts on my BI android app. Of the three cameras on BI, only one is effected. I have the app installed on an android smart phone and an android tablet, both are effected. All the Alerts show up fine in BI on a Win10 desktop PC. This is...
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    Unable to delete clip

    I am unable to delete a clip. The duration of the clip is 0.0seconds. When I try to play it the message "Source file format is corrupt or you are missing components.................." comes up. When I try to delete the message "Could not delete item, it may be protected or in use". It is...
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    Live screen not refreshing

    Hi Just upgraded from BI4 to BI5. I have a couple of issues that came up after the upgrade: First issue and a major one: The live screen does not refresh. It shows static images for all of the cams. By static I mean the cam image is like a snapshot. If BI is minimized in Windows and then...
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    Going to BI4 and VPN

    Hi I am thinking of installing a VPN, mainly for secure/anonymous internet browsing, on my home machine and want to make sure I know what I am getting into. I am running BI4 on that machine and it has been flawless for a few years. I am using it for remote monitoring from an android smart...
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    Connecting problem

    Hi I have had a OnePlus 6T connecting remotely on WAN through the BI Android app (4.8.4.3) for a couple of years. I added a Samsung Tab A 8.4 tablet with the identical BI set up but I am having trouble getting a reliable connection. The tablet will connect for two or three times immediately...
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    A119v3 slow to capture GPS data.

    I just purchased an A119v3 to replace an A119 that got old and started acting funny. The video on the V3 is MUCH better than the older dashcam. Especially at night. One problem is it takes a long time for the GPS information to actually show up on the video. Sometimes a few minutes of...
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    Need help understanding "Blue Iris Status" message and connection logs.

    Hi I need some help understanding the "Blue Iris Status". I am using BI Version 4 and accessing it with the Android App. In the BI Message Log it shows a log in and log off using the WAN and the LAN from the Android app. I also see connections to a Blue Iris server. I am concerned about...
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    Failure to find camera

    Hi I am adding a new Dahua Hfw4433m-I2 to my network. I tried using ConfigTool to find them cameras and do some initial set up. It failed to find the new camera. As a test, I replaced a known good camera (a HFW4431m-I2) with the new one and ConfigTool failed to find it. The search used the...
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    Problems connecting over WAN

    I connect to BI using two different phones over WAN. Both set up identical. Some times both work, sometimes neither work, sometimes one works and the other doesn't. I go back and do a reset using the Remote Access Wizard, usually it fixes the problem. Has anyone else had the problem and...
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    Camera Losing connection

    Hi I am having a problem keeping a Dahua IPC-HF4431M-I2 online. It will work for hours at a time and then go offline for a couple of hours for no apparent reason. It is a wired POE system and is monitored on Blue Iris. I have another identical camera in the system which is working well. When...
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    Remote Camera

    I am looking for a camera for a remote area on my property. No power and about 1000ft from my house. I want something real time but a good game camera camera may be ok. My experience with game cameras has not been good. I am hoping the best option is not to lay 1000 feet of wire. It's got...
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    How to factory reset a DH-IPC-HFW4431-M-I2

    Hi Got myself confused adding another camera to my system and need to do a factory reset on the subject camera. I understand there is an internal switch somewhere inside but I can't find it. I suspect it might just be a jumper. I can't find it on configtool and couldn't find anything similar...
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    Configtool action funny.

    I am running two Dahua IPC-HFW4431M-I2 cameras and monitoring with Blue Iris on a PC (POE). I noticed the whites had become too bright on one of the cameras. I went into "configtool" to adjust the image settings and saw that the WDR setting was turned off. I am 95% sure the WDR was set. I...
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    English documentaion for Dahua camera

    I just purchased a Dahua IPC-HFW4431M-I2 (POE, great price and specs) to replace an aging, low res, generic WiFi Cam that I am monitoring on BlueIris. All the setup documentation for the Dahua is in Chinese. Is there equivalent English documentation and compatible English setup software that...
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    Front door peephole camera

    Hi I just installed my new homemade solid oak panel front door of which I am awful proud. I was going to install a standard optical peep hole but they will not fit doors less than about 1.25" thick. The panel on my door in the area where I need it is a just under an inch. I could pad it up to...
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    Any experience with the LTS CMIP9142w-6?

    I am upgrading the cameras on my system from a very cheap Chinese manufactured WIFI camera set up on Blue Iris to a POE system keeping Blue Iris. Based on the specs in LTS catalog, the CMIP9142w-6 will suit my situation. Has anyone had any actual experience with this camera? Good or bad. Can...
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    BI Android app has problem on new phone

    I noticed there is a thread devoted to this exact same problem. No need to respond. I will just follow that one. I wish I knew how to delete a post. Hey I am trying to get the BI Android app to work on a new cell phone. The app is working well on a Samsung Tablet and a Motorola Droid...
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    Fresh install not working on Vista

    Hi I can't get Blue Iris to start on a new install of Vista. Details in chronological order: I had a licensed copy of Blue Iris running flawlessly on Vista SP2, First gen i7 processor, 6gb of memory. CPU cooling fan failed, the CPU over heated and computer died. Computer was rebuilt with a...
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    Having a problem accessing the BI from the web

    Hi I am trying to access BI from the web using the BI mobile app. I believe there is a port forwarding problem. The server side goes from a Windows PC to at TPlink AC1750 router then to a Century Link ZYXEL C1100z modem/router. I have gone through the BI help page and followed it step by...
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    Motion detection zone questions.

    I have set up a Zone H, hot spot, to trigger recording. Zone A is the whole frame and is set to minimal sensitivity. When the zone is triggered and the video capture is replayed, the Hot Zone is bright and clear, but Zone A is under-intensified. Is there a setting where I can get the whole...
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