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Blue Iris settings issue
Thanks Tony, That worked along with the viewing of the clips. Those were oh duh moments but, then again, I am not very diverse in the IT world. With that being said, here is a pic of my over allocation problem. I know it is probably just a settings error and I see the folders... -
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Blue Iris settings issue
Thank you for your reply, here is a screen shot of the PTZ setting in BI. hope this is what you were talking about. the cameras are hikvision DS-2DE3304W-DE I appreciate the information and will give your recommendations a try. -
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Blue Iris settings issue
Hello all, I have a couple of issues with blue iris and I'm sure it is a settings issue. First: I just got through re-installing cameras back onto blue iris. For some reason I can not get the PTZ to work on the computer and the app. Second: The cameras will record and event and stop but when... -
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Blue Iris App issues
Well community, Just want to thank you all for your inputs. Fortunately Blue Iris and the app was not my problem. Of course, from the thread above you all know it turned out to be a hardware problem that caused our computer to restart that affected BI. I want to share my findings with you all... -
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Blue Iris App issues
I'm throwing this out there again. I posted earlier that I didn't think BI was the problem because of my random computer reboots. Well, we were on the app with the phone, Recorded events were not viewable and shut down the app instantly but, live time feed was viewable with no problems. So I go... -
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Blue Iris App issues
Thanks for your post. I looked at the link you sent and have a question. One of the steps tells how to turn off automatic restart. Besides the obvious, what does that do exactly. If our computer automatically restarts after a crash will it now be just off? Thanks. -
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Blue Iris App issues
Great Post, I appreciate the reply. I will go down that road now. I am not an IT expert by any means but I can figure things out with the help and ideas from people like on the forum. Thanks! My son thinks it's windows defender causing the issue. I turned it off and not to start during start up... -
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Blue Iris App issues
Thank you for your response. Yes, we have it plugged into a battery back up. We have another computer plugged into it as well and it is not shutting down. -
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Blue Iris App issues
Hi, thanks for your response. Computer is clean and we put on wood to get off of carpet. Temp, according to app, is running at 27c. plus computer is cool to the touch. -
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Blue Iris App issues
Thank you for your response. I got all of the messages that you mentioned with BI and on my computer log. I no longer believe it is Blue Iris causing my issues. Computer and BI have been working great for one year exactly. My trail is leading to either power supply or windows defender. I shut... -
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Blue Iris App issues
Thank you for your response. Checked the temp and everything is normal both with the touch and with my Speccy app. running at 27c. The computer is clean and we put in on wood to get it off the carpet. Now I am leaning towards Windows Defender because on a administrative events log lists an error... -
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Blue Iris App issues
This morning I noticed that our computer did another restart. Rather than starting the software on the computer I checked the phone app. We are able to view the recorded events. Don't know why it started working again. I still having problems with computer restarts. I have to go down that... -
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Blue Iris App issues
If you mean under BI options then operating system I have the "Run as a Windows service" checked. Not sure where to find other optimizing Blue Iris wiki is. -
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Blue Iris App issues
Hi, Thanks for your response. We are on 4.8.6.3 and 2.02.02 on app. OK, I discovered a lead to our problem. Our computer has started to randomly re-start and when it does Blue Iris will re-start in the back ground. So, when we view the phone app after the random re-start is when the app shuts... -
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Blue Iris App issues
Using the Blue Iris app on my iPhone in the local network, I can not view recorded events. When I select that option the app will close on my phone. I can still view live camera feeds and status. One my computer everything works fine. When out of the local network I am able to view everything...