Search results

  1. I

    Wrong scaling in Blue Iris 6 UI (Windows Server 2022)

    This is what support said to me. We've seen this occur when users do not do a full install.
  2. I

    What is the best way to install BI 6?

    That is the procedure that is giving me problems. On the servers I uninstalled BI 5 first, it has messed up the fonts on remote access. If I left BI 5 installed and uninstalled after BI 6 was installed, I haven't had any issues.
  3. I

    What is the best way to install BI 6?

    Yes, I forgot to mention that, but it was a pretty easy fix to enable it again.
  4. I

    What is the best way to install BI 6?

    This is exactly what I got from support. 1. Export settings from Settings > About and write down your license key 2. Uninstall the installed version 3. Download and run https://blueirissoftware.com/BlueIris.exe install to c:\program files\blue iris 4. Launch the console That method doesn't...
  5. I

    Wrong scaling in Blue Iris 6 UI (Windows Server 2022)

    I did send my issue, but they said that it is because they said I didn't do a full install, but I did. The problem with their directions is the directions they gave are the ones that caused the issue. By not uninstalling my BI 5 first, is where it works properly. At least for now.
  6. I

    What is the best way to install BI 6?

    Yes, remote over Tailscale. I went to the link. No fix yet though. I just did an install and an uninstall with another server. From the remote PC I'm using now, everything appears to be fine. So, maybe my method of installation works better the way I did this install. But a previous install on...
  7. I

    Wrong scaling in Blue Iris 6 UI (Windows Server 2022)

    I have the same issue. I never had it before with V4 or V5. But it is happening with V6. But I am only having problems on certain machines. I have 6 different servers. Maybe this is a coincidence but the servers that I followed the advice of someone to uninstall BI 5 before installing BI 6...
  8. I

    What is the best way to install BI 6?

    I have 6 different servers that I will be doing. 2 have had issues and I don't know why. The issue is when I go into camera settings. The font has changed on those 2, and the font is too big for the box that the camera settings opens up to. Sometimes, it is okay, but other times it is not. I...
  9. I

    Version 6

    Well, it just fixed itself. The font is now the right size and readable. Weird.
  10. I

    Version 6

    Windows 11 in the actual OS.
  11. I

    Version 6

    I installed the BI 6 on 2 different servers now. One is fine, the other has and issue with camera settings and font. I don't know what happened and have never had an issue like this. I'll attach a screen shot so you can see what I"m talking about. The font is way to big and is totally different...
  12. I

    No more alerts??????!!!!

    My alerts work now, because I add the 00000 in the second space, but if I go in and do the find/inspect it takes the 00000 away in the second spot and the alerts no longer work. Weird. Well, at least I have a work around.
  13. I

    Auto Pay and switching to a new card

    I did get an email and it is now taken care of. Thanks.
  14. I

    No more alerts??????!!!!

    Well, that is what I have is a new PC with a fresh install of W11.
  15. I

    Auto Pay and switching to a new card

    I am switching to a new CC for my auto renewal for BI. Is the only way to change my CC to my new one to contact BI? Am I missing an address I can go to and fix this issue? Thanks.
  16. I

    No more alerts??????!!!!

    Well, after going through all the work to factory reset one of the cameras and get all the settings back to where they were before manually, nothing changed. It still doesn't give my the 00000 00000. It only gives me the 00000 and the other space is blank. I just manually fill all of them in...
  17. I

    No more alerts??????!!!!

    No, I have not done anything like that. I didn't change any settings that would or should have affected anything.
  18. I

    No more alerts??????!!!!

    Not yet. I've had the camera for 4 years and this is the first time it has happened. Why would it happen now?
  19. I

    IVS rule not functioning

    I have the older cameras with the older GUI and I have this issue.
  20. I

    No more alerts??????!!!!

    Does anyone know why the 00000 disappears when I perform a find/inspect in the video/configure tab?
  21. I

    No more alerts??????!!!!

    Wow. We'll see if that works, but it appears like you said. The only camera that appears to work is the one that had the 00000 in both spaces. Why did this happen? Weird. Thanks, Keizer, I love you, man.
  22. I

    No more alerts??????!!!!

    Does someone have the settings for the trigger tab? I didn't change anything that I know of, but I just want to make sure something didn't happen to change with the update.
  23. I

    No more alerts??????!!!!

    I guess it should not say that the alerts don't work, because when I do a trigger they make their sounds and alert. What i should say is that all cameras no longer trigger other than one. One camera still triggers and I get my specific time frame when it triggers. The other 8 cameras don't. On...
  24. I

    No more alerts??????!!!!

    BI update. But I went and reverted back, but it still wouldn't work, so I did the update again. I think it is more of something I may have done, but I'm not sure what I did if that is the case.
  25. I

    No more alerts??????!!!!

    I just deleted one of the cameras and reset it all up again to see if that makes any difference.
  26. I

    No more alerts??????!!!!

    I'm sure I did something, but I don't know what it is. I no longer receive alert sounds on my phone, and they are not displayed in Ui3 either or anywhere else. Nothing registers that there is an alert. Did I do it, or did the update do it? If I do a trigger in BI, I get the sound, and it shows...
  27. I

    Drives Overallocated

    Yep, that did it. Data base repair.
  28. I

    Drives Overallocated

    I had to do a reinstall of Windows to 11. I kept my settings from the previous install of BI. I have the same storage drive with some of the previous video. It says I am overallocated. What do I need to do to fix this, since I don't have anymore allocation than I did before. I am not using...
  29. I

    Loading Camera List Fail/Loading Timeline Busy

    I spent 2 hours on the phone with the ISP. They gave us a static IP hoping that would solve the problem. Like I said earlier, I have the same exact system. Same fiber company, same router, same switches same everything, other than mine being on Windows 10, soon to switch to W11. I went and...
  30. I

    Loading Camera List Fail/Loading Timeline Busy

    I found some info. There is no router other than mine in this fiber system. I have the same system at this site that I do at my home. No router other than mine and it has been working for almost a year. Hmmmm.
Top Bottom