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  1. Von19888

    EmpireTech cameras not initializing

    We got it figured out. Thanks to Andy and Jeff with great customer service. We believe it might have been a user error while setting up the NIC. Once we reset the NVR the cameras connected automatically.
  2. Von19888

    EmpireTech cameras not initializing

    Thank you. I will try again this afternoon. I didn’t see it down in the lower pane. But it was late last night.
  3. Von19888

    EmpireTech cameras not initializing

    Yes it is a POE NVR. I can’t remember the model but it’s a new 16 port POE. But I will reset the cameras and try again after work.
  4. Von19888

    EmpireTech cameras not initializing

    I’ve tried doing both 1 at a time and up to 10 at a time. It keeps giving me the same error.
  5. Von19888

    EmpireTech cameras not initializing

    I am using the config tool and it’s giving me this message.
  6. Von19888

    EmpireTech cameras not initializing

    Camera noob here, I can’t get my cameras to initialize. I just purchased my NVR & cameras from empiretech. I’m following the instructions but I can’t get them to initialize and change IP. I keep getting a unkown error. I’ve double checked my IP address & gateway address.
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