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    How to find my external IP address?

    So I discovered that my Spectrum ISP does not allow access to their routers and do no allow port forwarding. They told me that for this reason I would not be able to access my cameras unless I purchase my own router and hook it up to their existing router. I could then do port forwarding on my...
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    How to find my external IP address?

    I have a hikvision system and have no problem finding my internal IP address. I can easily see my cameras from within my office by typing the internal IP address in my browser. However, when I am away from the office I can't figure out how to access those cameras from an outside computer or...
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    hikvision website difficult to deal with

    Is there a reason why the official hicvision website (hicvision.com) is so poor? I have tried for days to download the ivms software from there and it rarely works. The website reminds me of websites circa 1990 with slow connection speeds, network timeouts etc. Half of the time it never...
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    Can connect via web but not IVMS-4200

    This may sound confusing but in the past I was able to see my cameras using the ivms-4200 client that I have installed on my win7 computer. Recently we changed the router in my office and I am now noticing that I can no longer access the cameras. However, if I type in the camera IP address...
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    How can I find out my "External IP address" to access my DVR from somewhere else?

    Thank you Covack, This worked nicely. I just realized that the ipaddress had changed. I input the new one and it worked. This means that my ip address is changing and is probably not "static". I will try to follow the advice from shaoalan and set it up as a HIDDNS. I wonder why the tech...
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    How can I find out my "External IP address" to access my DVR from somewhere else?

    The technician set up my TVI system with a DVR that had an internal and external IP address. When I'm on premises I can access the system with the internal IP address. Initially, I had no problem accessing the system remotely with the external IP address but this seems to have changed. I can...
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    What to do if DVR does not seem to be be detected?

    I opened up my DHCP Active IP Table" and noticed that there were 6 devices there with MAC addresses. Five of those devices were computers that we have in our office. The sixth was just a string of numbers which I'm not sure what it refers to. There was also a "DHCP server IP address" on top...
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    What to do if DVR does not seem to be be detected?

    I'm not sure where I would see this info. Under my router settings it says "DHCP enabled" and it gives an address range of 192.168.1.100 to 192.168.1.149. I have no idea what this means. I also see DNS addresses, submasks etc. Again, no idea what any of it means!
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    What to do if DVR does not seem to be be detected?

    I had a TVI system installed a few weeks ago. Until now I was viewing the camera feeds either through a web page or through the IVMS 4200 remote client. For some reason, neither of these modalities is now seeing any of my cameras. When I try going to the web address of the DVR I get a message...
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    hundreds of motion detection on hicvision DVR

    OK. I've dialed down the sensitivity from 3 to 1 and will see if that helps the situation. One of the problems here is that the camera is pointed towards a window/door combination ie: this is a shop in which the storefront and door are competely transparent. Therefore, it's entirely possible...
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    hundreds of motion detection on hicvision DVR

    I'm not sure why this is happening but I set up my DVR for motion detection (after office hours) and am seeing hundreds of alarms throughout the night and weekends. When I go to the log and select "Alarm" under Major Type and "Start Motion Detection" under Minor type I can see that the motion...
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    IVMS 4200 or webpage client?

    milkisbad, This doesn't seem to work. I checked the setting "Auto Start Live View" and "Save"...I then went to the "Live View" and arranged the 4 cameras in the configuration that I wanted (and selected substream for each). This is the view that want every time. If I toggle the little switch...
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    IVMS 4200 or webpage client?

    I have accessed my cameras both through the IVMS 4200 and the webpage client (ie:simply typing the dvr's IP address into the browser address bar). I'm not sure I see the advantage to using the IVMS-4200 program. Actually the web view seems somewhat more stable. The only advantage I could find...
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    Is there better software to manage cameras than ivms?

    IVMS seems a bit clunky (both the web and the client versions). Is there better software to manage a DVR system? I don't mind if there is a fee involved.
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    Newbie question: main stream vs. substream on Hikvision DVR

    I'm trying to understand how to set up the mainstream vs. substream parameters on my DVR. Also, I'm trying to understand whether or not substream is only for remote viewing of a "Live View" or if it can also be used for remote viewing of "Playback"?? I have 2MP TVI cameras and have set the...
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    IP vs HD Analog (AHD, CVI, TVI)?

    Hi zero-degrees: It was a hicvision DVR and 4 2MP cameras with the below specs: TVST STI708 Cameras: Listed as "HT-TVI (2MP) Eyeball camera w/fixed lens and 24 IR LED. TVI, 1/2.8"MP sensor, 3.6mm fixed, True Day and Night (ICR), DNR, UTC, dual output (HD-TVI and CVBS). The box does not say...
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    How to do presets on Hikvision DVR

    I'm not really understanding how to do presets on my Hikvision DVR (TVST STI708) such that whenever I go to "Live View" I can see the same 4 cameras that I'm interested in. Currently, I need to highlight the boxes on the main screen and then allocate each one to one of the 4 cameras on the left...
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    IP vs HD Analog (AHD, CVI, TVI)?

    You will find most people on this forum are IP camera enthusiasts. I personally have just installed a TVI system and am thrilled with it. As with everything else in life it depends on what you want. I needed fairly basic images and video resolution so that I could observe things in an office...
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    Images from TVI system very choppy

    Is it possible that I have some kind of system whereby any changes to the camera have to be made at the level of the camera and not on the software? I noticed that when I look behind the camera there is a little plastic widget attached to the cables that has a depressable button on it. Perhaps...
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    Images from TVI system very choppy

    Listed as "HT-TVI (2MP) Eyeball camera w/fixed lens and 24 IR LED. TVI, 1/2.8"MP sensor, 3.6mm fixed, True Day and Night (ICR), DNR, UTC, dual output (HD-TVI and CVBS). The box does not say hikvision ("outdoor IR camera HD-TVI 1080P 2MP DC12V 3.6mm NTSC, Model:SSE-648-2M). I can take a...
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    Images from TVI system very choppy

    Thanks guys. The DVR is a TVST STI708. I followed many of the instructions listed above. I still cannot get the menu options out of the camera's image. Currently it looks like this. I tried fiddling with the PTZ panel as seen on the right but nothing I press there is actually doing...
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    Images from TVI system very choppy

    I'm using the dvr's IP address which I type into a search bar in my web browser. Those installers did not configure anything for me. I will probably have to spend hours playing around with it to understand it all. Also, one of the cameras is not configured properly since it has a Menu...
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    Images from TVI system very choppy

    I've discovered that I can see perfectly from my PC at work on the same network. Therefore, the choppiness is only on the remote view (when I access it on the android program). Incidentally, I didn't really understand what you mean by "show me your settings here".
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    Images from TVI system very choppy

    Once again, I have no particular objection to IP cameras but I'm not sure why TVI is a "terrible idea". I've repeatedly said that I am more than thrilled with the image quality, the simplicity of the installation and the price point. I absolutely don't need anything more than 1.2MP and I...
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    Images from TVI system very choppy

    A faster upload is not possible. This is an old building with a DSL line and I have the fastest speed possible (ATT). They have been promising me for over 2 years that U-verse would be coming and are now predicting it will be her in June. I won't hold my breath. Once again, I don't...
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    Images from TVI system very choppy

    Not sure what you mean by this. I am thrilled with the cameras and with the resolution of the image. I am not happy with the remote view on my android and suspect that this is due to my slow dsl upload speed. Would this have been any different with IP cameras? If anything, I suspect that the...
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    Images from TVI system very choppy

    The android software app that I use is IVMS4500 (? hikvision). It allows me to adjust bitrate, frame rate, resolution, "clear vs. fluid". The PC access comes from typing in the DVR's IP address into a browser. The only way right now for me to access the feed is remotely. The installer told me...
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    Images from TVI system very choppy

    I just had a 4 camera TVI systems installed in one of my offices. The equipment is Hikvision (8 channel DVR, 2T and an audio feed). The images from the cameras are very clear but the video is so choppy as to be unwatcheable. The upload bandwidth at the office is very poor (under 1MB) so I can...
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    Audio feeds on Hikvision DVR's

    My plan was to to have visual only recording throughout the waiting room, reception area and optical shop. The audio recording would be in the area where the employees are (by signed agreement with them). No audio with patients. Throughout the office there would be signage. I don't think that...
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    Audio feeds on Hikvision DVR's

    I was wondering how reliable the audio is when reviewing video on Hikvision DVR's? I noticed when I was considering TVI systems that several installers included the possibility of including audio on ONE of the camera channels. If you wanted a second audio channel it would require a different...