Search results

  1. R

    Long time BI user, many new problems

    Digging more into this, my entire BI installation seems to be corrupt. No way to edit the web server ip, no way to add a mobile device... yet the ftp server and e-mail servers can be edited normally and added to with the "+" buttons. Now I found that the profiles for each camera are gone and...
  2. R

    Long time BI user, many new problems

    Yes, everything connects fine except the link to the UI3 page on Edge browser on the MacBook air. Which has worked fine for over a year. This cropped up when I did a repair on the MBA (installed a new trackpad) and disconnected the battery. Not sure why or even if that caused the problem but...
  3. R

    Long time BI user, many new problems

    Well, I just found and bought the 1-year service package. Uninstalled BI then installed 5.9.9.0. I still have all the same issues. LOL. Can't edit the server ip address... the cursor actually clicks into the box and flashes normally and I can highlight the entry but delete keys and number...
  4. R

    Long time BI user, many new problems

    My proximal issue with the one Edge failure to connect from one laptop (Edge still works fine on several other PCs and devices) led me to go into the server where I found these other issues. I am logged in as admin and can edit most stuff, just not the things I listed. Makes no sense. Maybe...
  5. R

    Long time BI user, many new problems

    OK, I visited the BI site and am more confused (than usual!). I don't see any way to just resume getting updates. V5 is still for sale and is still sold as a 1-time purchase and the only add on is the extra tech support package, which I don't want. All I want is to resume getting routine...
  6. R

    Long time BI user, many new problems

    I have had an issue connecting to UI3 with Edge browser on one computer. So, I go into the server to see what I can find and to change the ip address to a different one. Nope, no can do. I can't edit the server ip address field?? Then I go to add my new iPhone 16 to mobile devices. Nope...
  7. R

    iPhone app just stopped working

    Like the subject says. No changes to my BI server system or phone and the BI app just will not connect. The connection doesn't "fail" either. Just get the spinning wheel of death. My BI server is behind a router based VPN and I can connect remotely from my MacBook Air vis UI3. But not the...
  8. R

    Viofo 229 reboots when vehicle does auto restarts at traffic lights

    Yeah, I have seen those override kits. I am not going to do that, if only because the stupid light would be on all the time. I could always just push the override button at startup. But you might be surprised how easy it is to modulate the brake to avoid the stop/start. It surprised me. But...
  9. R

    Viofo 229 reboots when vehicle does auto restarts at traffic lights

    Yes. But to make it work we get an adapter from Dongar that has a male plug that fits into that factory female plug and includes a +5V power supply. I just got a response from the vendor and they say that these cams need both switched and constant +12v (gets converted to 5V in their included...
  10. R

    Viofo 229 reboots when vehicle does auto restarts at traffic lights

    No, it is connected up to the factory dash cam plug in the overhead. The camera stays on while the engine is stopped. It reboots during the restart.
  11. R

    Viofo 229 reboots when vehicle does auto restarts at traffic lights

    First, I have used Viofos for several years and like them a lot. I just got a new Toyota Tundra and a Viofo A229 duo and it works just as well as the Viofos I have had in the past. The new truck also has that auto shutdown/restart feature that we have all come to know and hate. Problem is just...
  12. R

    How best to clean inside dome and lens

    I made a gasket by shaving down a piece of weather strip and stuck it on. We'll see how this does tonight. This dome is on the north side and beneath an overhang so doesn't get any direct UV. Used to have a much better picture at night and the dome itself looks clean and clear. I also used...
  13. R

    How best to clean inside dome and lens

    Good point about the IR bleed. I can maybe cobble up a little gasket from some foam around here. And I got some eyeglass cleaner to give it a good clean regardless.
  14. R

    How best to clean inside dome and lens

    I don't have any of that around. In lieu of a reasonable substitute I guess I'll have to go buy some.
  15. R

    How best to clean inside dome and lens

    I didn't really know which forum this should go in, but here is my question. What is the best way to clean the lens and inside of a dome? I have an older HIK Vision that was fogging up at night so I opened it up, replaced the desiccant bad and wiped down the dome. But now while it isn't...
  16. R

    Comcast blocking OpenVPN at least with Apple devices

    I logged out of Edge and uninstalled it, deleting all data on this device but not across my other machines. Then re-installed Edge, logged into BI via UI3 and only then logged back in to MS to synch data. It's working. I was worried I would have to delete all my saved logins and cache data...
  17. R

    Comcast blocking OpenVPN at least with Apple devices

    It's something switched wrong in the Edge browser. Just tried Safari and it logged right in. I will uninstall Edge and reinstall that. Hopefully that will resolve the problem.
  18. R

    Comcast blocking OpenVPN at least with Apple devices

    Bottom line is that if I try to log in with any valid credentials I get sent to a blank page with the below message. Says I don't have user rights to view the page. But this happens even with the main admin user iD. While using invalid credentials just gets a failed login and try again??/ One...
  19. R

    Comcast blocking OpenVPN at least with Apple devices

    This is officially nuts. If I add a simple test user with a 4 character password to the server ui3 on this remote says no such user/password... but leaves me on the login screen. But If I try my regular logon or a new separate userID I made both using my original password, confirmed to be...
  20. R

    Comcast blocking OpenVPN at least with Apple devices

    Yes, didn't work. Also tried clearing browser cache. If I try to log on with false credentials it tells me that no such user or password and leaves me on the login page to try again. If I use my real credentials it says I am not authorized and takes me off the login page to a blank whit page...
  21. R

    Comcast blocking OpenVPN at least with Apple devices

    Got this done today, changed my home router to 192.168.2.xxxx and updated the server static ip and all the cam static ips. Works like a charm. But I didn't write down my ui3 password and, of course, it is asking for it at my remote location. I tried a few times and reached max attempts. OK...
  22. R

    Comcast blocking OpenVPN at least with Apple devices

    Thanks for the tips folks. I'll re-rack my network ip setup soon and see if that helps. I just got this new MacBook Air M2 (longtime strict windows user) and it is a bit of a learning curve. So I have been in the mood to fix some of these little tech annoyances like the VPN issue. Since I...
  23. R

    Comcast blocking OpenVPN at least with Apple devices

    I did another quick test, still at the remote location, I turned on the VPN client and tried to login to my home router, 192.168.1.1, of course the admin page that came up was for the local router. And being that half the routers in the world use 192.168.1.1xxxx I guess I'll have to go home and...
  24. R

    Comcast blocking OpenVPN at least with Apple devices

    Everything works perfectly me for everywhere on LTE using my iPhone natively or as a hotspot to the Mac. It is just on some wifi locations where it fails. I haven't tried in many different ones but the one I am at by far the most is a total fail, iPhone or Mac. Comcast service Linksys router...
  25. R

    Comcast blocking OpenVPN at least with Apple devices

    I'll give this a try when I get a chance. PITA to have to change ip range and all the addresses. But I don't understand why this should be an issue. When the VPN is active the tunnel should be looking at the remote network, not the local one.
  26. R

    Comcast blocking OpenVPN at least with Apple devices

    My home router running the VPN is on the default range of ip addresses, 192.168.1-maybe 100 or whatever. The PC running the BI and Plex servers has a static ip within that range. The router here where VPN fails is the same I am sure. No one here would have changed it.
  27. R

    Comcast blocking OpenVPN at least with Apple devices

    But was you problem universal or just on networks served by a certain provider? Mine is only an issue on this particular Xfinity network but works elsewhere, including at least one other Xfinity network.
  28. R

    Comcast blocking OpenVPN at least with Apple devices

    I know this has been discussed here before but wondering if there might be a new solution. I have Open VPN and BI running on a Windows server at home with Xfinity service and Linksys router. I really need to access my VPN from a friend's house, also with Xfinity service. They also have a...
  29. R

    Upgrading from 4, Can't get BI 5 to run at all

    OK, I got it. I had to go into task manager and stop BI process. 5 now stats up correctly.