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    Hikvision contacts required

    Hi Del Boy! Well it’s been a few days now since my system was installed. I've had some experience of Hikvision's Technical Support and as someone's already said - its crap! I've spoken to someone in the UK office regarding the monitoring software for my PC & got nowhere. It seems they can't...
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    HikVision HQ Mobile Apps: Which One?

    Hi! I've installed this app on my iPAD. When I click on the "square", the clear, balanced, fluent & custom buttons are greyed out. On my mobile phone, the "square" doesn't even work! Should I have not installed iVMS-4500HD on the android phone? Regards
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    Hikvision contacts required

    Hi Del Boy, according to the manual, this is a "type 2" camera, offering 3 -axis adjustment ie. tilt adjust is 0-75 deg, pan angle 0-355 deg & hold the lens to rotate the camera 0-355 deg. You would think you could point this thing just about anywhere! No one has said, yes but only if you mount...
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    Hikvision contacts required

    Thanks Alastair, you can see from my posts here that I'm expecting a call from Technical Support! One question they can't seem to answer though is in this email from me: "I’ve just had 4 x DS-2CD2142FWD-1 all working fine. However, because of the positioning of one...
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    Hikvision contacts required

    Update - I've had an acknowledgement from a Tech Support Team Leader who says someone will ring me.
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    Hikvision contacts required

    Thanks for your continued support Del Boy. I've emailed Hikvision as I believe they can reset me if I confirm my ID. Let's see what happens!!
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    Hikvision contacts required

    When I click on device for Management, The nickname box is highlighted in red. Perhaps this is the reason? I can't remember what I originally put, so how can I retrieve it?
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    Hikvision contacts required

    Pop up box in bottom right - this user is locked
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    Hikvision contacts required

    The PC is ethernet connected to the same router as the NVR. I have the NVR hardwired HDMI to my main TV in the house; this is fully functionable. Could I pick up any info from that to input if nescessary? If I choose IP/Domain, should I clear out the other tabs completely?
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    Hikvision contacts required

    Thanks Del Boy I've started an email conversation with someone at Hikvision regarding one of my cameras; I'll let you know how it progresses. One thing you can all help me with though; I uninstalled iVMS-4200 Client 2.5.0.3 because it was so unstable. I've installed 2.5.0.5 Lite but am in...
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    Hikvision contacts required

    Hi! Does anyone have any contact details for Hikvision UK Technical Support? Phone or email would be nice. Thanks
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    Help required for a newbee!

    Hullo bp2008 - thanks for your response No, the PC is ethernet directly to the router. I've recently rebuilt the PC so the specs are v high. I'll look into the turret a bit further. Are you aware of any other PC app which could do a better job? Regards
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    Help required for a newbee!

    Hi! Just joined after having had a CCTV installation. I've got 4 x Hikvision DS-2CD2142FWD-1 cameras with the 8 channel NVR DS-7608NI-E2-8P My installer said that the installation was a piece of cake! I've got some questions though & hope someone can help. The iVMS-4500 HD software for my...
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