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    Error

    Agreed, significant value is in delivering the appropriate alerts. However, you still receive the indicators in the clip list. We plan to add push notification integration as a priority in the roadmap. -- Sam from Sentry
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    Error

    We did not realize the usage of push notifications. We plan to add that integration to our next release in the roadmap. -- Sam from Sentry
  3. V

    Error

    Hi All, Welcome to the Sentry forum. Let me start by explaining the first step in our BI integration. This feature is enabled on the Trigger tab in camera properties. You have to enable the feature on a per camera basis. When enabled, the camera will still record when triggered. If...
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    Error

    Apologies. We had some growing pains with our infrastructure when we went live yesterday. Should be resolved now. -- Sam from Sentry
  5. V

    What is your experience with Sentry?

    Privacy is a very serious topic at Sentry. All images are encrypted from the moment they are sent by Blue Iris. Employees cannot access any images without customer consent. Period. We hope to take privacy to the next level in our roadmap by providing an on-prem / hybrid solution as well. If you...
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    What is your experience with Sentry?

    We had a glitch last night, 2019-Mar-14, causing ResourceNotFoundException in the BI logs. That has been resolved today. Sorry for inconvenience. -- Sam from Sentry.
  7. V

    What is your experience with Sentry?

    I will add it to roadmap for next release. -- Sam from Sentry
  8. V

    What is your experience with Sentry?

    Hi All, Welcome to the Sentry forum. Let me start by explaining the first step in our BI integration. This feature is enabled on the Trigger tab in camera properties. You have to enable the feature on a per camera basis. When enabled, the camera will still record when triggered. If...
  9. V

    4.8.6 - March 14, 2019 - Sentry Smart Alerts is now ready for public use

    The only cancellations from Sentry are email and SMS alerts. We do not alter the clips generated by BI. We only add icons suggesting when humans are in the clip. You can now avoid going over clips due to lighting changes or a squirrel running on the lawn. :) -- Sam from Sentry
  10. V

    4.8.6 - March 14, 2019 - Sentry Smart Alerts is now ready for public use

    Sorry, we resolved the issue. We experienced some growing pains after going live. Your clip list for the corresponding camera should now have icons when humans are detected as seen below.
  11. V

    4.8.6 - March 14, 2019 - Sentry Smart Alerts is now ready for public use

    Our success is our customer's success. Any and all feedback to Sentry is welcome. Happy to assist in any way. -- Sam from Sentry
  12. V

    4.8.6 - March 14, 2019 - Sentry Smart Alerts is now ready for public use

    Great description. Below is an image of the clip list with Sentry services. As stated above, the Sentry logo marks a clip where human activity was first detected. The red human icon identifies another clip within a close enough time where we believe it is part of the same activity. If you...
  13. V

    4.8.6 - March 14, 2019 - Sentry Smart Alerts is now ready for public use

    ResourceNotFoundException has been resolved. Sorry for inconvenience. -- Sam from Sentry
  14. V

    4.8.5 - BIG NEWS No movement trigger and New AI integration/update

    Oh! Got it. You are correct, with our pilot, which you are connected to at the moment, we use email to get the images for inspection by our computer vision engine. Thus, if your camera triggers 100 alerts, then 100 emails will be sent to Sentry via your email account. Once we go live with...
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    4.8.5 - BIG NEWS No movement trigger and New AI integration/update

    You are correct pmcross. I need to follow up with Yuting. Sentry's pilot service only sends text alerts, no email alerts, thus we never fill up anyone's email. We receive camera alerts via email in our pilot. With the Blue Iris integration, we will receive the camera alerts from the Blue...
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    4.8.5 - BIG NEWS No movement trigger and New AI integration/update

    We got pushed back on the development cycle. Hoping just a week later, but do not want to commit to a new date yet. Apologies for delay. -- Sam from Sentry
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    4.8.5 - BIG NEWS No movement trigger and New AI integration/update

    To be honest, we already have a computer vision model to detect vehicles. :) We use it for aerial surveillance use cases for drones. Would be interested in knowing what you had in mind with Blue Iris.
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    4.8.5 - BIG NEWS No movement trigger and New AI integration/update

    Great question. All images sent to Sentry are fully encrypted. Sentry employees cannot view or access the images without your consent. When you raise a customer support request that needs us to view the image, we will ask for your permission before decrypting the image. Sentry AI learns from...
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