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  1. Sean Nelson

    NEW 1080P Wifi Video Doorbell!

    Yeah you can add the doorbell to a Hikvision NVR via Hikvision Protocol using port 8000 no problem. Here is how you do it: H Series Doorbell Camera Quickstart Guide - Nelly's Security Yeah, you can disable motion detection notifications in the app, but still receive a notification when the...
  2. Sean Nelson

    NEW 1080P Wifi Video Doorbell!

    Hi Foreyk, Im not sure I completely understand your questions. But yes these doorbells are Onvif Conformant.
  3. Sean Nelson

    NEW 1080P Wifi Video Doorbell!

    Hi Type2, that is definetely not working normal. It should reboot with an audible prompt. Go ahead and fill out a return sheet on our website under Warrant/Returns and we can either get it swapped out or refunded for you, your choice.
  4. Sean Nelson

    NEW 1080P Wifi Video Doorbell!

    No sales coming up anytime soon on the doorbells but we do plan on selling some on Amazon soon. As far as the resolution: It has to do with the fisheye lens. its not as sharp as a "normal" camera due to the pixels per inch being much less due to the wider area of coverage the fisheye lens...
  5. Sean Nelson

    NEW 1080P Wifi Video Doorbell!

    You got a while before you have to worry about returning it if its defective. This thing is warrantied so you are good to go. We have a 30 day return policy but thats just if you want to return it because you dont like it or whatever.
  6. Sean Nelson

    NEW 1080P Wifi Video Doorbell!

    Possibly around 20-30 seconds. If she still dont work, perhaps send it in for warranty, we will take a gander.
  7. Sean Nelson

    NEW 1080P Wifi Video Doorbell!

    Sorry, there is just one button. Hold it down until the doorbell says "the device is rebooting" Then wait until it says "start configuring wifi" to begin the configuration
  8. Sean Nelson

    NEW 1080P Wifi Video Doorbell!

    The doorbell actually doesnt require the typical reset process that the normal hik cameras do. You can simply reset it by holding down the left buttons. Its odd that the doorbell is ringing your chime every 60 seconds. Yeah if you have a 24VAC power supply just to test it on, that would be...
  9. Sean Nelson

    NEW 1080P Wifi Video Doorbell!

    Hi Type 2, Sorry for the troubles. Just saw this today, wanted to see if I can help you out. If this doesnt work, give us a call tomorrow. To reset, hold the button on the side down until you hear the doorbell say "The device is rebooting". Once it says that, you can release the button ansd...
  10. Sean Nelson

    NEW 1080P Wifi Video Doorbell!

    im not sure. Do they have an IP camera viewer of some sort? It doesnt have any zwave capabilities or anything like that and it wouldnt really trigger anything in the smart things hub unless the smart things hub can receive motion detection signals from hikvision protocol, which i highly doubt is...
  11. Sean Nelson

    NEW 1080P Wifi Video Doorbell!

    I think it would be quite the task to switch out the lens on this one.
  12. Sean Nelson

    NEW 1080P Wifi Video Doorbell!

    As far as IR issues, it does have a little bit of reflection. I just think its the way its designed with such a super wide angle lens and the IR's being right in the path of those outer angles its going to have a little bit of reflection unfortunately. The issues that were solved in the newest...
  13. Sean Nelson

    NELLYS RETURN EXPERIENCE

    Your statement of "not one word from them until this review of their return policy" is incorrect and factually impossible. When you called complaining about the return shipping fee, i was made aware of the situation and told my associate to authorize the full refund of the shipping costs. Their...
  14. Sean Nelson

    NELLYS RETURN EXPERIENCE

    Im aware of this situation and it was indeed a mistake on our end that we deducted the return shipping costs, i was also made aware from my associate that you were going to leave us a bad review. We erroenously had it written up as a 30 day return which we do not offer free return shipping...
  15. Sean Nelson

    Get a free system with a catch.....

    Thanks Man! The dog fight was epic. Made me want to continue to watch which is what we want! Great videos
  16. Sean Nelson

    Looking for a SKY CAMERA

    Hi Bob, I think you need some specialty super low lux camera to achieve this and Im not sure our cameras would cut it. Not sure if your PTZ did any good in this scenario but if it did then I think our cameras would do good if not better. There are some super low light "Starlight" cameras that...
  17. Sean Nelson

    Get a free system with a catch.....

    we found the perfect guy for this. Thanks. BTW, his was the only one that signed up :)
  18. Sean Nelson

    Get a free system with a catch.....

    We are looking to give away one of our most popular systems: Complete 8 Channel 1080P HD-TVI Dome Surveillance System w/ 1TB Hard Drive - Nelly's Security In exchange we are asking for short video clips in some (or all) of your cameras that we can put on a promo video that we are making for...
  19. Sean Nelson

    Flash Sale!! 2MP & 3MP Vari-Focal Dome IP Security Cameras!

    just to let you know, we only have (2) 2mp left of this writing. We have less than 100 3MP left. I am offering an even deeper discount. If you get 10 or more 3MP, you can have them for $95 each.
  20. Sean Nelson

    Flash Sale!! 2MP & 3MP Vari-Focal Dome IP Security Cameras!

    thats what I do. also use FF. Ryan has a workaround to make FF work
  21. Sean Nelson

    Flash Sale!! 2MP & 3MP Vari-Focal Dome IP Security Cameras!

    cool! let us know!
  22. Sean Nelson

    Flash Sale!! 2MP & 3MP Vari-Focal Dome IP Security Cameras!

    Are you using BI to record or are you using the internal SD card that you installed to record? Or both? Im not sure how BI works, may be better to ask a BI expert on that, but if your recording to the SD card you can verify its recording by going to the playback section in the browser view, if...
  23. Sean Nelson

    Flash Sale!! 2MP & 3MP Vari-Focal Dome IP Security Cameras!

    the other one says 1970. We like to envoke the good ol years in our videos. Helps people relax and buy more
  24. Sean Nelson

    NSC-4A220-PTZir & NSC-4A320-PTZir Mini PTZ Security Overview

    crap, thanks for letting me know. Just fixed it. No pendant mount unfortunately. If you just need it to stick down further, some of our dealers have used PVC to drop cameras down, then mount the camera to the PVC. Somehow they attach a flat piece to the end of the PVC to mount the camera to. Its...
  25. Sean Nelson

    NSC-4A220-PTZir & NSC-4A320-PTZir Mini PTZ Security Overview

    wall mounts for these finally came in!! H Series 1605ZJ Wall Mount Bracket for PTZ Security Cameras - Nelly's Security
  26. Sean Nelson

    RS485 for PT control on ION 8channel

    No problem and sorry for the lack of features that you needed. It seems like it should work.
  27. Sean Nelson

    zwave thermostat - 2gig CT100 - feedback?

    I would recommend the CT100 plus. The CT100 is being discontinued and replaced with the plus model which has a Zwave plus module inside.
  28. Sean Nelson

    RS485 for PT control on ION 8channel

    Hi Frame, Im very sorry but it looks like PTZ control through RS-485 is not possible with this NVR. The RS-485 is for keyboard control to control the NVR's menu's and such, its more of an input than it is an output. Very sorry for the disappointment. Thanks, Sean
  29. Sean Nelson

    RS485 for PT control on ION 8channel

    Sorry for the delay, still working with them. Just wanted to keep you updated.
  30. Sean Nelson

    RS485 for PT control on ION 8channel

    Hi Frame, I will ask the manufacturer why they dont have Pelco D or P protocol from the list of options. Hopefully will get answer tonight.
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