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  1. V

    Cleaning Up Image

    Shutter is way too slow without incurring motion blur (particularly at night). Use 1/60 or higher. For LPR you'll need to go even faster. You may need to add additional light if the resultant image is too dark (add white light or IR).
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    Help with nvr p2p device offline.

    Can you supply a network diagram showing the subnets and IP address ranges ?, It is not clear how the NVR connects to the office, Is that via another private wireless link (bridge) between yourselves ?
  3. V

    Andy’s fancy cameras install

    You'll have to experiment with a few of the settings. Try enabling WDR or BLC under backlight settings.
  4. V

    Chinese camera from WISH. (Check the photo)

    Nice work RadioDJ but that seems like a lot of hard work, I'd rather enjoy my Frappe.
  5. V

    email notify

    I'm a little late to the party but I finally got wireshark capturing packets correctly on a different PC. When I compare mail test sending using Hotmail (at bottom), there is a lot more TLSv1.2 activity shown compared to Gmail (at top). So the question remains, I hope new firmware will...
  6. V

    email notify

    I'm running this f/w - Device TypeIPC-HFW5231E-Z System VersionV2.800.0000005.0.R, Build Date: 2019-03-25 Unfortunately I could not get wireshark working for me to get a capture. Promiscuous mode was enabled by default. Not sure if my NIC supports that mode (an Intel I219-V, with latest...
  7. V

    email notify

    Yes that crossed my mind also. I need to check promiscuous mode. Will do tomorrow, I've been burning the midnight candle.
  8. V

    email notify

    Thanks, I'll keep persevering.
  9. V

    email notify

    You inspired me to improve my network skills, thanks. I set up port mirroring on my switch and ran wireshark to trace some packets. Unfortunately something is not quite right and i'm not seeing what I would expect. I don't see the correct source address of my camera appearing in the list and...
  10. V

    email notify

    I have 2 dahua cameras also with this problem (purchased from Andy). I'm now using my Hotmail account settings as a work around.
  11. V

    Network nightmare?

    That's an important switch on level 4!
  12. V

    Troubleshooting poor image quality - frustrated.

    Did you connect your laptop (with the smart client) directly to the switch ?, you didn't confirm. In your diagram it goes via your router/modem.
  13. V

    Cameras on LAN

    The MAC addresses behind the NVR are not seen or broadcast on your LAN subnet. Implementing parental controls is pointless. Only the NVR MAC address will be seen by your router. If you block your NVR MAC then you'll likely lose any remote access to the NVR.
  14. V

    Troubleshooting poor image quality - frustrated.

    Is the camera setting set up for h.264 on the primary stream for recording?, MJPEG would put a big load on the network. Yes, try another camera. Good luck.
  15. V

    Troubleshooting poor image quality - frustrated.

    You're pretty low on ports with that model, temporarily disconnect one camera or the uplink to your modem for your testing
  16. V

    Troubleshooting poor image quality - frustrated.

    Connect the laptop directly to the switch. See how you go. Unfortunately I am close to being all out of ideas.
  17. V

    Troubleshooting poor image quality - frustrated.

    Is the recording PC and your laptop on same switch? Don't go via router.
  18. V

    Troubleshooting poor image quality - frustrated.

    Ok, understood. Frames are missing since you're not getting the expected number _within_ the one second. Check performance monitor for high disk activity, disable all cameras except for one and see if that helps. Check that antivirus is not scanning the recording folders. Agree something is NQR...
  19. V

    Troubleshooting poor image quality - frustrated.

    Not sure how you measured that. I was more concerned that frames were missing and not being recorded. Sounds like it's recording ok. Image quality appears to be a different issue. Without a more reputable camera to compare, it's hard to test further.
  20. V

    Troubleshooting poor image quality - frustrated.

    Just pause the video on the smart client and click to the next frame. The timeline shows the time, seconds and fraction of a second. You should be able to count 15 frames between the elapsed second. Eg 12.05.30.xxx to 12.05.31.xxx If you are getting that for all cameras means system is...
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