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    Windows 11 - Powerup after Losing Power?

    There are some setting in the APC software that allow you to change how low the UPS battery will get before it preforms a shutdown! I also noticed on the APC web site that that model was marked end of life in 2022, is it possible that the batteries in your UPS are just too old? Is there a...
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    Windows 11 - Powerup after Losing Power?

    Do you have the APC backup connected to your BI PC with the supplied interface cable, if not then it may not shut down gracefully and may not come back on when the power is restored, I have several APC backup units and all of them come back on after a power failure event!
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    Alert Actions won't fire with zone A to B motion.

    A possible way to get this to work may be to clone a camera and have separate zones on each one of the clones, rather than trying to get them all to work in a complex way on one camera! The additional clones should not change the load on BI
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    h.view ip camera issues ( can see locally but not remotely)

    I hope you realize the risk of having your camera on open ports to the outside internet! You have also publicly posted your internet address!
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    what made my PZT controls stop working in UI3 after some of the most recent updates

    Running 5.9.9.36 and PTZ is working fine in UI3 here also!
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    Cameras randomly dropping offline briefly

    The settings for the FPS/Key values are done in the camera web interface settings, you need to set the "Frame Rate (FPS)" and the "I Frame Interval" to be the same, recommended to be between 10 - 15 FPS. .
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    Cameras randomly dropping offline briefly

    What is your network configuration, do you have a single POE switch or multiple, is any of the network traffic from the cameras being routed through the internet router! Try switching the cameras to H264, and change to CBR. What is the FPS/Key in the camera status window, it should be 1.0! Are...
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    BI reported RAM bug?

    From the BI Help file for version 5.9.9.25, does not say much, but does hint that it is a work in progress! The inception of a new status window Overview page. This page now shows AI status along with basic system metrics like CPU, GPU, RAM. The number of AI connections and the response time...
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    BI reported RAM bug?

    If you really want to drive your self crazy, you could start comparing the RAM usage shown in task manager also! Yes my Blue Iris Status on the Overview tab shows 11% (I have 64 GB installed) so that would be 7.04 GB), BI shows it is using 651.9 MB, and task manager shows (596+77.9) = 673.9...
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    Alert Tab AI

    I would say that it would need to be checked as a trigger source!
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    JSON request always redirected to html login

    What is it you are attempting to do, is the intent to try to bypass the login screen, if so for what purpose?
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    Question about "Alert Folder"

    So far mine is not having any issue that I have found yet (5.9.9.30)!
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    Camera won't connect

    Woody, I am sorry that someone here does not have the answer for your problem, we are all volunteers here and do not have all the answers and often not enough time in our life to spend hours trying to help everyone. Sometimes some cameras can not be coaxed into working with BI, especially when...
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    5.5.5.13 single click

    Click the icon that has the green (1) in the picture below (Solo Selected Camera)
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    Question about "Alert Folder"

    Thanks for doing the testing much appreciated!
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    Question about "Alert Folder"

    Here is another possible wild stab in the dark, have you tried toggling the save JPG setting, perhaps it is stuck!
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    Question about "Alert Folder"

    Tinman, hey it was worth a look!, not sure why two of my installs do not generate JPG's but one of them was. I have cleared the "Burn mark-up onto alert images" on all of the cameras for that system and will see if it makes any difference. Here is something that you might want to try, goto the...
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    Question about "Alert Folder"

    Have you checked the camera setting for "Alerts", "AI configuration", "Burn mark-up onto alert images". I have three systems running 5.9.9.29 and two of them have no JPG's in the alert folder, the third system did have some JPG's and when I checked the cameras that were generating the JPG's it...
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    I also have a camera that won't connect.

    I am not aware of a common issue! I am presuming that the IP address is still correct and that you have the userid/password correct and you have used the find inspect button to configure the camera and it shows no errors when it completes. Have you attempted to make a new BI camera that...
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    BI upgrade issue

    If you want to renew your support agreement for BI you need to use this website, Blue Iris Software | Video Security and Webcam Software the renew link in earlier versions of BI do NOT work any longer!
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