Hi Andy,
I ordered a " IPC-HDBW4231F-E2-M 2x2MP Starlight 3.6MM Lens IR Mini Dome Network Camera English Version" from your Amazon store on August 23, 2019, and it has recently begun failing. The Camera worked flawlessly for the better part of the year, but now it won't stay on for more than 12 hours without a reboot, and in some cases requires me to physically disconnect/reconnect it from my PoE switch in order for it to resumer operations. I'd like to apply for a warranty repair on this camera. How do I go about that since I bought through amazon and not Ali Express? Thank you.
I ordered a " IPC-HDBW4231F-E2-M 2x2MP Starlight 3.6MM Lens IR Mini Dome Network Camera English Version" from your Amazon store on August 23, 2019, and it has recently begun failing. The Camera worked flawlessly for the better part of the year, but now it won't stay on for more than 12 hours without a reboot, and in some cases requires me to physically disconnect/reconnect it from my PoE switch in order for it to resumer operations. I'd like to apply for a warranty repair on this camera. How do I go about that since I bought through amazon and not Ali Express? Thank you.

Reactions: EMPIRETECANDY