I purchased a Hikvision-compatible camera a few months ago (DS-2DE2A404IW-DE3 4MP Mini PTZ Outdoor POE Camera). It is installed in a barn owl box that we have on our property. The camera is mounted on the ceiling in one of the corners and the box is approximately 18” width x 28” length x 20” high.
The camera gets out of focus sometimes when in infrared mode. For instance, if the owl comes into the box from the entryway, it will focus on the owl. Then if the owl goes back to rest at the back wall, it does not refocus. I am attaching a couple of pics. Also attaching a screenshot of the Focus setting.
Does anyone have any suggestions? The owl is nest now (two babies so far out of 7 eggs!) so I am not able to access the camera itself. I understand that this is a compatible camera and not able to get updates and Hikvision customer support.
The camera gets out of focus sometimes when in infrared mode. For instance, if the owl comes into the box from the entryway, it will focus on the owl. Then if the owl goes back to rest at the back wall, it does not refocus. I am attaching a couple of pics. Also attaching a screenshot of the Focus setting.
Does anyone have any suggestions? The owl is nest now (two babies so far out of 7 eggs!) so I am not able to access the camera itself. I understand that this is a compatible camera and not able to get updates and Hikvision customer support.
