Sudden IOS app issues

D

Defender574

Getting the hang of it
Nov 11, 2024
64
25
USA
Running version 5.9.9.73 when trying to login on my app today it wont connect. Using tailscale on my local machine and iPhone and never had any issues. Remoted in to my machine and the LAN and WAN both match the machine settings and phone app settings. Ive never had this issue, any clue what could be the issue?
 
Look at these 2 things after a Windows Update to the server:
  • That your server's NIC network properties were NOT changed from "private" to "public."
  • That "Run as Windows service" in Blue Iris IS checked.
 
TonyR said:
Look at these 2 things after a Windows Update to the server:
  • That your server's NIC network properties were NOT changed from "private" to "public."
  • That "Run as Windows service" in Blue Iris IS checked
Click to expand...

I'm not sure what it has been set at but it was currently set to public so I changed it to private but that did not work. When I type in my tailscale IP :81 on my local machine I am able to log into the UI3 but I still cannot get my iPhone app to login. BI is set to run as a windows service.
 
Defender574 said:
When I type in my tailscale IP :81 on my local machine I am able to log into the UI3 but I still cannot get my iPhone app to login.
Click to expand...
Is the iPhone on your Wi-Fi or cellular?
Have you tried making the WAN IP in the app the same as your LAN IP?
 
Defender574 said:
It worked while connected to wifi last night but when at work this morning it will not connect via cellular.
Click to expand...
Have you tried making the WAN IP in the app the same as your LAN IP?
 
Defender574 said:
I'm not sure what it has been set at but it was currently set to public so I changed it to private but that did not work.
Click to expand...
Did you reboot the BI server after this?
 
Yeah tried all the different combo's of IP's and rebooted the server. My BI license being expired wouldn't play a role would it?
 
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