Axis M3037 clips showing incorrect "view" - Solved

Dec 6, 2025
2
0
USA
Hi all, I recently acquired an Axis M3037 360 degree camera that was decommissioned, and I put it into Blue Iris. I was able to figure out how to get the view I wanted from the camera into the NVR, however, any alerts it records, or tries to send to AI to determine if there is a car, or person, shows the incorrect view. (Pic attached will better explain). The strange thing is, if I export the clip, it's the correct view.

I've been banging my head, changing any and every option but everything I have tried has produced the same result.

Any help would be appreciated,

Thanks!

(Pic 1 is the correct view, Pic 2 is what gets saved as the alerts)
 

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Quick little update, I literally just had an epiphany and decided to change a setting I haven't changed during my testing. In the video tab on the camera, I had 360 set to on since It's a 360 camera, and since On and Off had really no effect on my view.

I switched it off, manually triggered my camera and now the clips are correct and I can view them without issue.

I'll keep this thread up in case someone down the road faces a similar issue.