Recent content by Captain_B

  1. Captain_B

    Need Help SD8C845FG-HNF Not Communicating

    I just got back in the office this morning, and I want to start by saying a BIG THANK YOU to BigRedFish and Wittaj for all the advice and help. Without you, I would have been lost in trying to figure this out. The camera is working great now, and I will leave it running for a while to make sure...
  2. Captain_B

    Need Help SD8C845FG-HNF Not Communicating

    Thank you, wittaj and BigRedFish, for your input and suggestions. I did a hard reset, and now I'm having trouble connecting to the PTZ. I have tried the following: With the NVR already powered on, I power up the PTZ, which is connected to the mid-span, which is connected to the POE switch...
  3. Captain_B

    Need Help SD8C845FG-HNF Not Communicating

    Do you happen to know how to do a factory reset?
  4. Captain_B

    Need Help SD8C845FG-HNF Not Communicating

    Interesting issue to say the least. In the closet with the lights on, a solid 5,000 to 7,000 kbps. As I increase the shutter speed from 10 to 100, the kbps roll in the 16,000 to 19,000 range. Then I increase the shutter to 450, and it's nice and bright light daylight, and the camera locks up at...
  5. Captain_B

    Need Help SD8C845FG-HNF Not Communicating

    BigRedFish: I have the camera hanging in a closet from a clothes rack. Everything was going great until I decided to turn it around, facing out the door, where it is bright, and then repowered it a few minutes ago. When I try to view the video via the NVR Web interface, it shows 13,198 kbps...
  6. Captain_B

    Need Help SD8C845FG-HNF Not Communicating

    Thank you, Chase, for the reply, much appreciated.
  7. Captain_B

    Need Help SD8C845FG-HNF Not Communicating

    Pain in the ass on this one is big. Very heavy PTZ, aluminum ladder stretched to the max to 20 feet to get to the mounting location on a tree on the side of a mountain, pulling it up with a rope and hanging/mounting it, life and death for a guy my age. I have the PTZ running here in the office...
  8. Captain_B

    Need Help SD8C845FG-HNF Not Communicating

    Thank you, Wittaj & BigRedFish, for your response and suggestions. As always, you two come through with great questions. I made it back home a little bit ago and brought the PTZ into my office, where the NVR is, along with the inbound fiber optic converters from the different hub locations...
  9. Captain_B

    Need Help SD8C845FG-HNF Not Communicating

    Hello Gentlemen, I need your help with my PTZ Dahua SD8C845FG-HNF. The camera has worked great since I got it new from Andy back in October of 2022, but it has stopped communicating with the NVR. The camera powers up, completes its standard diagnostic testing, and goes to its programmed...
  10. Captain_B

    Funny / Satire

    Give me a loud, dirty, fight club, Waffle House for breakfast any day.
  11. Captain_B

    DH-SD6AL433XA-HNR Tracking Issues

    Agree 100% on the yardsticks, and I've increased my sensitivity on all the cameras as well. They are working great, thank you, Bigredfish, for all your help and for posting your camera settings. Also, thank you, Wittaj, for your reply and advice. Both of you have been tremendous help to this...
  12. Captain_B

    DH-SD6AL433XA-HNR Tracking Issues

    All I can say is WOW! Thank you, Bigredfish, for sharing your camera settings. I copied your settings, and both PTZs are tracking better than when they were new. I'm wondering what the effect of your bitrate of 12288 versus mine at 8192 may have contributed to some of the issues? Thank you again...
  13. Captain_B

    DH-SD6AL433XA-HNR Tracking Issues

    Thank you, gentlemen, for your replies and suggestions. I haven't done a factory reset yet since I'm still trying to diagnose, but interesting results from testing yesterday at sundown. The PTZs had switched to black and white, and both 433 PTZs tracked perfectly. In the B/W mode, while the sun...
  14. Captain_B

    DH-SD6AL433XA-HNR Tracking Issues

    Thank you, Wittaj and Bigredfish, for replying. I did make some adjustments to the image to make it more distinguishable, but I still have some tracking issues. The main problem is that once the target is identified and locked on, within 2 seconds of acquisition, the camera loses the target and...