Recent content by Bubeeba

  1. Bubeeba

    Password Reset Help with HikVision DS-7332HGHI-SH

    Unfortunately this still didn't work but I did managed to get it sorted. I thought I would try my luck with a different support centre after being turned down by UK hikvision. So I emailed [email protected] and they responded almost straight away with a reset file which I used by...
  2. Bubeeba

    Password Reset Help with HikVision DS-7332HGHI-SH

    Will try to get the null modem cable and get back to you. Thank you very much for trying to help sort this out
  3. Bubeeba

    Password Reset Help with HikVision DS-7332HGHI-SH

    :(
  4. Bubeeba

    Password Reset Help with HikVision DS-7332HGHI-SH

    Actually it turns out that if I restart the tool, it looks the same as yours but when I select the device it changes to the image I posted above which is very strange.
  5. Bubeeba

    Password Reset Help with HikVision DS-7332HGHI-SH

    Strange... This is what I am seeing. Do you have a link where I can download your version?
  6. Bubeeba

    Password Reset Help with HikVision DS-7332HGHI-SH

    I have attached the current SADP export for the device in case it helps.
  7. Bubeeba

    Password Reset Help with HikVision DS-7332HGHI-SH

    Sorry the old start time was before I restarted the device. I have restarted now and tried the first code you gave but SADP tool is a bit confusing. Under password reset, I typed in the new password but there is no where to put the code. See image attached. So I created a file code.txt and put...
  8. Bubeeba

    Password Reset Help with HikVision DS-7332HGHI-SH

    Thank you for your response! The oldest version I can find online for SADP is version2.2.3.6. Would this be ok?
  9. Bubeeba

    Password Reset Help with HikVision DS-7332HGHI-SH

    Start Time: 1/29/2021 6:44
  10. Bubeeba

    Password Reset Help with HikVision DS-7332HGHI-SH

    Some extra information if it helps: Device Serial No: DS-7332HGHI-SH3220161228AAWR696712339WCVU Software Version: V3.3.2build 151125 DSP Version: V5.0, build 151120
  11. Bubeeba

    Password Reset Help with HikVision DS-7332HGHI-SH

    Hi Everyone, We have a HikVision DS-7332HGHI-SH but have forgot the password and cannot login. I have tried to go through HikVision support but they have said to go to the Reseller but they are no longer available so we are stuck. Is there any other way to reset the password. I have a...
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