DHI-NVR5216-16P-4KS2E

Night-Owl · 2024-02-21T11:00:11+00:00

Hi, I have a strange issue. My cams connected to the CCTV NVR Switch can no longer be found after I unplugged the lead and plugged it back in. The rough setup is that I have the switch part picking up the cameras from one subnet and the nic connected to another, this enables me to pick up all my cameras by plugging in a lead from the other cctv external switches to any of the switch ports on the cctv box and also still access the cctv via the Internet using the nic subnet. I have tried lots of things to resolve, rebooting routers, switches etc and even a full back to factory restart of the nvr. I have plugged another camera in the poe ports and it receives power but is not found. Basically it seems the switch on the nvr is no longer able to pick up ips. If I make it so the nic has the ip range of the cctv cameras, all is fine again. This leads me to beleive the switch on the cctv box has failed. Has anyone had this before? Thank you