SOLVED!  Thanks to your help.  I created simple pin as PW and I was able to enable the service.  My original PW had a space.  So I tried that with the simple pin.  That was a no go.  My original PW also had special characters.  So I eliminated the space and tried again.  Success.  For some reason BI allows special characters but not a space.  Again, Thanks for your help and sticking with it.  However, a note to BI, their authentication process with Windows should allow whaterver characters Windows allows to avoid considerable consternation.