Mines 4ks3You may not be able to...
Is this your NVR? )L designation?
V4 FW
You're right my apologies it is the S2 I thought it was the S3.. Lol.. maybe that's why the firmware update doesn't work..Sticker says S2
Just downloaded the firmware from that link, it still fails at 50% looks like I'm stuck on version 3Mines 4ks3
Thanks that makes sense, the firmware on it is 2018.. where do I get older firmware's from so I can update in steps?What is the build date you have currently? You cannot just update to V4 without the correct path. You need to be on the January 2019 firmware on V3 before you can apply the first V4 version. Trust me
Good that you have found a suitable update for it.All done now... thanks to everybody for the advice, updated now to the latest firmware